Customer Relationship Management

Company Overview With our team of inspirational and successful leaders, we believe in fostering talent and providing real world experience for the upcoming generation of sales professionals. As part of our commitment to mentorship and education, we seek driven fresh grads to join our team. Position Overview As a Customer Relationship Executive, you will...

**Job Descriptions** - To lead and manage Customer Service Team (approx. 15 to 20 members) under the Operations Excellence Manager - To lead Project Management and Implementation (Initiatives on Task Management / Timeline Management) - To manage and control project task lists / trackers - To draft presentation materials and make a presentation to customers -...

**Position Summary**: This role is responsible for overall customer service function in Asia. **Role and Responsibilities** - Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs. - Develop CS management...

COMPANY DESCRIPTION Marriott Customer Engagement Centre (CEC) Singapore serves as a key hub for Marriott International's customer service and support operations in the Asia Pacific region. DESIGNATION : [Marriott International] Sales & Services Associate (English & Korean Speaking) RESPONSIBILITIES Responsibilities include processing reservation requests...

**Position overview** The Customer Technical Development (CTD) function is designed to provide strong technical expertise and value to our customers by leveraging the entire product portfolio, resources, and know-how of the GBU. We are looking for creative, curious self-starters and leaders interested in non-routine challenges to join the Technical...

**Reporting to Head of Sales** **Job Summary** Account Manager will develop long-term, trusting customer relationships, achieve sales targets and seek new sales opportunities. **Role and Responsibilities** 1. Drive and oversee sales volumes are achieved according to budget. 2. Operate as the lead point of contact for any and all matters specific to the...

**Key Role Responsibilities** - Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients - Review tender opportunities via various media platforms and portals - Meet and exceed sales revenue targets - Maximise and deliver gross margins - Collaborate with key account...

**Position Summary** This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and...

**Job Scope** - Customer’s order and data processing on WMS (warehouse management system) - Verify operational documents with billing summaries to be sent to customers - Ensure that Customer Service operational documents properly - Liaise with operation team members to arrange any inbound / outbound activities within a set time line - Report irregularity...

**Responsibilities**: - Making & receiving customer inquiry calls - Handling customer complaints - Collecting & analysing customer feedback - Responding to customer reviews - Support software training & software installation with customer - Intervention driver fatigue cases for commercial bus & SME companies - Assist in the retrieval of camera footage for...