Officer - Operations Team Lead - Cash Management

2 weeks ago

Singapore Bank of America Full time

**Your background**:

- ** Sound knowledge of DTP and risk management/effective Quality Assurance.**:

- ** Sound knowledge of policies/guidelines and regulations applicable to the banking business activities set by the Bank, Bank Indonesia and other local regulators, pertaining to area of responsibility, such as regulation on SKN, RTGS and FX.**:

- ** Communicate effectively - good verbal and written skills.**:

- ** Ability to plan and prioritize assignments to efficiently manage time.**:

- ** A team player - work together within the team, and with other teams to provide value-added service to clients and/or to business partners and/or to the bank as a whole.**:
**What you will do**:

- **Ensure that all job processes within Payments Operations are performed timely and accurately as per Service Level Agreement, in accordance to the bank’s internal procedure/policy as well as local regulations.**:

- ** Ensure that all outstanding items that require follow up actions are resolved timely and accurately.**:

- **Review various production reports (overdraft, exception, past due, reconciliation reports an etc.) promptly.**:

- **Escalate problems or issues urgently.**:

- ** Prepare internal and external reports as required.**:

- ** Ensure that remediation, process change and/or business process improvement are timely implemented and documented on Desk Top Procedure (DTP).**:

- ** Ensure contingency plans are up-to-date, and tested for effectiveness.**:

- ** Manage resources - process, system - to optimize productivity, service and quality.**:
**About Bank of America**:
**Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 35 countries. In the U.S. alone, we serve almost all of the Fortune 500 companies and approximately 67 million consumer and small-business clients. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.**:
**Connecting Asia Pacific to the world**:
**Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.**:
**Job Band**:
H6

**Shift**:
**Hours Per Week**:
40

**Weekly Schedule**:
**Referral Bonus Amount**:
0

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