Operational Team Lead

3 days ago


Singapore beBeeOperational Full time
Job Title: Operational Team Lead
Job Description:

The role of Operational Team Lead is to assist the manager in daily operations, ensuring that guest needs are met and recommending promotional items. This includes being responsible for cash handling, staff coaching, and maintaining a clean and organized work environment.

This position plays a key role in supporting the manager in daily tasks and decision-making. The team lead must maintain a high level of customer satisfaction through excellent service, be responsible for cash handling and inventory management, and coach and train existing and new staff members.

The operational team lead will also ensure proper opening and closing procedures and provide feedback on operational issues to the manager.

Key Responsibilities:
  • Support the manager in daily tasks and decision-making
  • Maintain a high level of customer satisfaction through excellent service
  • Responsible for cash handling and inventory management
  • Coach and train existing and new staff members
  • Ensure proper opening and closing procedures
  • Provide feedback on operational issues to the manager
Required Skills:
  • Negotiation
  • Coaching
  • Leadership
  • Microsoft Office
  • Quality Control
  • Customer Service
  • Scheduling
About Our Company:

We are looking for experienced professionals to join our team as an Operational Team Lead. In this role, you will play a key part in maintaining our high standards of quality and customer satisfaction.


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