Retail Assistant Store Manager

6 days ago

Singapore Birkenstock Group B.V. & Co. KG Full time

BIRKENSTOCK is a global lifestyle brand that stands for quality, function and all-round well-being. The historic roots of this long-standing family-run company can be traced back to the year 1774. Nowadays, the product portfolio comprises sandals and closed shoes, accessories, natural cosmetics as well as beds and sleep systems. With more than 5,500 employees, BIRKENSTOCK is the German shoe industry’s largest employer. BIRKENSTOCK has 16 locations in Germany, with privately-owned distribution companies in Europe, Asia and the USA.

For our Singapur Sales at the Singapur location, we are looking for an

**Retail Assistant Store Manager (M/F/d)**

We are looking for a highly motivated and customer-oriented assistant store manager to support the store manager in overseeing daily store operations, driving sales and profitability, managing inventory, maintaining visual merchandising standards, and providing exceptional customer service.

YOUR TASKS:

- Assist the store manager in managing all aspects of daily store operations, including but not limited to staffing, sales, customer service, inventory management, and visual merchandising.
- Support the store manager in creating and implementing strategies to meet or exceed sales targets and profitability goals.
- Analyze sales and inventory data to identify trends and opportunities for improvement.
- Deliver exceptional customer service, ensuring the highest level of customer satisfaction. Handle customer complaints and issues in a timely and professional manner.
- Assist in training and coaching store staff on product knowledge, customer service and sales techniques.
- Ensure compliance with company policies, procedures, and standards. Ensure store compliance with health and safety regulations.
- Complete administrative tasks (including shift schedule, payroll, reporting).
- Monitor inventory, always ensuring sufficient stock levels. Support in preparing orders to fill up stock levels when necessary.

YOUR PROFILE:

- High school diploma or equivalent qualification.
- Bachelor’s degree in business, retail management or relevant field preferred.
- A minimum of 2 years experience working in a retail environment.
- Excellent communication, leadership, and organizational skills.
- Customer-first mindset
- Strong analytical and problem-solving skills.
- Knowledge of retail operations, merchandising, and inventory management.
- Proficient in Microsoft Office and point-of-sale (POS) systems.
- Ability to work a flexible schedule, including weekends and holidays.
- Passion for fashion & lifestyle brands.
- Prolonged periods of standing and walking throughout the retail space.
- Ability to lift up to 20kg.

WE OFFER:

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