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Card Fraud Specialist

3 weeks ago

Singapore THE PEOPLE LAB Full time

**Responsibilities**:

- Rule creation and optimisation
- Periodical Card Fraud loss reviews identifying emerging intra and cross-portfolio risks
- Working closely with the Product team on rule engine improvements
- Managing and ensuring KPI and performance metrics accessibility to Teams
- Ensuring any required data is available to the Card Fraud Ops team
- Strong collaboration with Leadership on KPI (maintenance & building)
- Identifying the problematic areas based on KPI performance
- Identifying product issues and improvement areas
- Providing data and relevant insights to all stakeholders for the purposes of incident management
- Escalating risks sitting outside of the Card Fraud domain to external stakeholders

Qualifications & Experience:

- Minimum 5 years of experience in fraud prevention, risk management
- Experience in fraud detection/prevention or card fraud
- Experience with SQL
- Knowledge of R, Python or SAS is preferred

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