Fraud Analyst

2 weeks ago

Singapore DCS CARD CENTRE PTE. LTD. Full time

**Key Responsibilities**:

- Ensure close monitoring of fraud alerts by our in-house system and Napier (outsourced service provider) in accordance to established SOP/processes & procedures, avoid fraud losses and ensure timely follow-up actions are taken to mitigate losses.
- Performs Fraud Monitoring, Detection & Investigations with relevant stakeholders e.g. Merchant Acquiring, Settlement Team and assist with the response to customers who has reported the Fraud/Mules/Scam incident.
- Conduct investigation / reviews into credit card and merchant frauds and financial crime risks in accordance with legal, regulatory, and internal policies.
- Liaise with internal stakeholders (e.g. Relationship Managers and Business Units) and customers to obtain clarification and corroboration on account / transactions.
- Where necessary, prepare fraud related evidence for submission to the Authorities or to facilitate FIDREC resolution.
- Compile and document case review findings and recommendations on appropriate account strategy to mitigate fraud and financial crime risks identified.
- Responsible for periodic and monthly reporting and dashboard to Senior Management
- Ensure all investigations are completed within the timeline set out in Fraud Risk Policy & Procedures
- Act as key liaison for Fraud Point-of-Contacts for all Card Brands and Task Force
- Work closely with relevant stakeholders (e.g. Compliance, Legal and Fraud Risk Management on institutionalizing strategies of the applicable procedures and policies relating to Fraud and Scam Management
- Support IT initiatives from a sharing perspective via investigative insights to enhance ongoing anti-fraud monitoring.
- Regular evaluation and review of existing Fraud rules and ensure efficiency in detection of credit card fraud transactions and online Clicks monitoring rules.
- Review account / transactions to establish any red flags on fraud and financial crime risks.

**Job Requirements
- Degree from a recognized university (preferably Accountancy, Banking, Economics or Law) or relevant professional qualification in financial services or audit.
- At least 3-5 years working experience in card frauds investigations either within the Banking Industry or in law enforcement.
- Strong investigative mindset and attention to details.
- Team player with strong inter-personal and communication skills and ability to network, engage and influence business stakeholders independently.
- Excellent written report and skilled in MS office suites.
- Technical & Regulatory Knowledge relating to Fraud & Scams
- Familiar with relevant Regulatory Acts/Notices/Advisories
- Proven track record of managing complex investigations with excellent analytical, problem-solving & risk mitigation
- Strong understanding of changing fraud and scams typologies in the financial industry for Consumer Banking
- Independent, versatile and able to perform under pressure
- Proficient in MS Word, Excel, PowerPoint & Fraud systems

  • Fraud Analyst

    2 weeks ago

    Singapore Citi Full time

    The Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using...

  • Fraud Investigation Analyst

    2 days ago

    Singapore YouTrip Full time

    Join to apply for the Fraud Investigation Analyst role at YouTrip Join to apply for the Fraud Investigation Analyst role at YouTrip We Are YouTrip is the leading and fastest-growing multi-currency

  • Fraud Operations Analyst

    5 days ago

    Singapore Citi Full time

    The Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using...

  • Fraud Operations Analyst

    2 days ago

    Singapore Ethos BeathChapman Full time

    **Job Details**: **Location** Singapore **Salary** Competitive Salary **Job Type** Permanent **Ref** BH-175458 **Contact** Rachel JY Lim- **Contact phone** +65 6692 0746 **Posted** about 1 hour ago - Digital bank opportunity - Opportunity for growth - Broad exposure A Digital Bank is seeking a - **Fraud Operations Analyst **to join them. - You...

  • Fraud Management Business Analyst

    2 days ago

    Singapore Epergne Solutions Full time

    Role :Fraud Management Business Analyst Job Summary: We are seeking an experienced and proactive Fraud Management Business Analyst to join our team. The ideal candidate will have a robust background in

  • Fraud Analyst

    23 hours ago

    Singapore GXS Bank Full time

    **Get to know our Team**: **We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.** **Get to know the Role**: **We are living in exciting...

  • Fraud Business Analyst

    4 days ago

    Singapore Unison Consulting Pte Ltd Full time

    **Role : Business Analyst (Payment Fraud)** **Location : Singapore** **Duration : Long term contract** **Job Scope** - Monitor and manage risks /issues related to requirements and scope-creep - Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements. - Assist in translating business...

  • Fraud Business Analyst

    2 days ago

    Singapore Shopee Full time

    Fraud Business Analyst - Fraud, Regional Operations Department: Operations Level: Experienced (Individual Contributor)The Operation teams at Shopee cover the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs...

  • Fraud Ops Sr Analyst

    7 days ago

    Singapore Citi Full time

    The Fraud Ops Sr Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using...

  • Fraud Operations Analyst

    2 weeks ago

    Singapore Citi Full time

    The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate...