Field Service Representative

11 hours ago


Singapore Domo Tactical Communications Full time

Date: 23 Jan 2025
- Location: Singapore, SG

**About the Role**:
Join a global leader in tactical communication systems and play a pivotal role in supporting our regional operations.

This dynamic position blends technical expertise, customer engagement, and market development to deliver innovative solutions for public safety, security, and military clients.

**Key Responsibilities**:
**Sales Support**:

- Support complex sales opportunities with product demonstrations and technical expertise.
- Deliver professional training sessions and build tailored communication systems for client needs.

**Sales Administration**:

- Coordinate quotations, order processing, and logistics with precision and efficiency.
- Ensure compliance with company policies and statutory regulations for exports and shipments.

**Technical Customer Service**:

- Address customer inquiries, resolve technical issues, and ensure seamless post-sales support.

**Market Development**:

- Identify growth opportunities and build strong relationships in the region.
- Conduct field trials, product demonstrations, and gather market intelligence to guide strategy.

**What You Bring**:

- Diploma or Degree in Electronics/Wireless Communications or equivalent experience.
- Military, Law Enforcement or Public Safety experience in tactical communication systems.
- Hands-on expertise in system integration, technical training, and customer engagement.
- Proficiency in MS Office, report writing, and presenting technical information.
- Fluency in Mandarin/Cantonese is desirable to support regional clients.

**Why Join Us?**
- Work with a respected global leader in tactical communication technology.
- Collaborate with a diverse, innovative, and supportive team.
- Opportunity to shape critical solutions for Asia’s most challenging markets.

**Benefits and Culture**:
Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a “can-do” attitude.

Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia.

DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation.

IND2



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