Support Engineer
1 week ago
Position Description:
**Responsibilities**:
- Preparation for After Sales EMC RF System integration and onsite installation
- Fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer for RF products/system
- Commissioning and installation of new products based on Pre-Sales System design documentation
- Product introduction and training to end-users
- Maintenance, and calibration coordination with local and oversea customers including execution and documentation of performed RF Test instrumentation
- Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility
- Service and support case management
- Continues improvement of workflows and processes within the area of
responsibility for RF
**Requirements**:
- Degree (Preferably) / Diploma in Electronics, Telecoms and / or RF field
- Ability to meet schedules and on demand oversea travel
- Fluent English writing & English/Chinese speaking (Supporting Taiwan customers.)
- Strong analytical and problem-solving skill
- Excellent interpersonal and communications skills
- Confident, persistent, assertive, committed, independent and good team player
- Ability to meet schedules and on demand oversea travel
- Experienced and used to work according to International EMC standards, such EMI and RF EMS testing
- Knowledge of RF Calibration such as for signal generator, power meter will be an added advantage
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