
Sccm Engineer(Patch Deployment)
2 weeks ago
**The Role**
**Scope of Patch**
**Deployment Tasks**:
- The following are the patch deployment tasks to be performed:
- Assist customer in a study and review of the existing environment
- To ensure patch management agent is included in any new build/rebuild process for all installation on desktop units
- Work closely with customer to strategize patch and implement management process
- Participate in pre-deployment patch testing for new patches /fixes
- Work closely with customer with all pre-production patch testing tasks. Customer to provide relevant hardware for pilot test.
- Perform desktop SOE/Image patch update and testing services
- Check and verify patch deployment status and work closely with resident engineer and/or dispatch engineer to determine the root cause of any failures attend to desk-side for patching support or manual patching if required
- Update customer IT Management on latest Windows patches or hot fixes
- Perform security & vulnerability patch services monthly or as per agreed SLA with customer for critical
- patches.
- Provide monthly status updates on patch level for all desktops, laptops and Servers & service level reporting to customer IT management
**Service Level**:
- To distribute bank approved patches to 95% of the desktop PCs as per the following patch criticality from the date of handover.
- Critical Patch within 14 Days
- High Risk Patch within 30 days
- Medium Risk patch 60 days
- Low Risk patch 90 days.
**Ideal Profile**
**Skills Required**:
- You possess a Degree/Diploma in Computer Science, Engineering or related field.
- You have at least 1 year experience, ideally within a Software Engineer role.
- You are familiar with Windows operating systems.
- Good knowledge of DB as a Service (DBaaS) databases.
**Scope of Software**:
- Windows Operating System
- Microsoft Office
- Approved Internet Browsers (Edge, Chrome, Mozilla)
- Database Client
- Adobe Acrobat
- 7 zip
- Office Communicator System Client
- Java Runtime environment version update
- Banking Application
- Security Patches
- The above patches are not exhaustive. The patches will be push to Desktop/Notebook from the SCCM server.
**What's on Offer?**
- Work within a company with a solid track record of success
- Flexible working options
- Leadership Role
**About us**
Horizon Global Services Pte Ltd
IT Services and IT Consulting Specialized in Cloud, Security, Database and Infra
**Ref: L4HPO27NIF
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