Client Services Associate, Asia Pacific

**About the Position**

As we plan for continued growth, we are seeking a Client Services Associate to join our Asia Pacific team based in Singapore. Qualified individuals with a passion for emerging markets are strongly encouraged to apply. As the first point of contact for potential clients, Client Services Associates (CSAs) play a critical role in the firm’s business development efforts. The CSA is responsible for driving on-going virtual engagement with FrontierView’s prospect pool and providing support in virtual interactions that generate sales growth and client satisfaction, which are measured through new contract sales and the renewal of contracts by existing clients, respectively.

**About the Commercial Team **FrontierView’s Commercial Team partners with multinational clients to provide them with access to FrontierView’s market-leading insights, award-winning data and research, executive roundtable events, and analyst advisory support across 250+ markets to enable clients to grow and win in their most important markets. Our team provides client services and new business generation for FrontierView.

**What to Expect in this Position**:

- Support each sales cycle and help drive urgency whenever possible by providing administrative support, client intelligence and sales strategy support to sales teams
- Pipeline Management - Partner with Sales team to manage a pipeline of opportunities and ensure predictable monthly revenue performance
- Prospect and Client Engagement: assess prospect engagement and the effectiveness of digital and traditional marketing strategies to develop strategic outreach objectives; manage event planning (virtual or live) and recruitment activities; educate C-level executives, regional and global, on how to use FrontierView web-based online resources, which include data, analytical frameworks, insights, research and multimedia content; moderate virtual webinars, phone meetings, and other expert engagements; provide Client Services Managers with briefings and written summaries on the outcomes of prospect and client interactions; tracking client health and identifying potential client referrals; compiling PowerPoint presentations as part of Quarterly Partnership Review client lifecycle
- Supporting Client Services Managers with various administrative tasks

**What Sets You Apart**:

- Bachelor’s degree, or equivalent work experience
- 1-2 years of experience working in a business setting (full-time or internship)
- Excellent communication skills, both written and verbal
- Hungry for professional growth, low ego, high conviction: strong self-starter who is comfortable with ambiguity, yet drives towards clarity
- Empathetic and entrepreneurial: instills trust and credibility with prospects and internal team members
- Problem solver: Organized and analytical, balanced with getting things done
- Professional, responsible, self-motivated and disciplined
- Strong executive presence
- Interest in a long-term commercial career in Business Development, Account Management, or Emerging Markets
- Feels comfortable being part of a team and collaborating with colleagues
- Demonstrates proactivity, ownership and accountability
- Experience in sales, lead generation, fundraising, account management or customer service a plus

**About FiscalNote**

FiscalNote is the premier information services company focused on global policy and market intelligence. By combining AI technology, expert analysis, and legislative, regulatory, and geopolitical data, FiscalNote is reinventing the way that organizations minimize risk and capitalize on opportunity.

**At FiscalNote, we Lead with Values**

Know your Audience Find the Truth Drive Alignment Level Up Own the Job Bias for Action Support the Family

**_
FiscalNote is continuing to hire new talent, with all interviewing and on-boarding done virtually due to COVID-19. New team members, along with our current staff, will temporarily work remotely (unless communicated otherwise)._