Customer Account Representative

2 days ago


Singapore ATR EASTERN SUPPORT PTE LTD Full time

Leading Turoprop manufacturing having opening in the Customer Support center in Singapore.

Engage with customers through visits & calls
- Understand the customers’ material problematics & expectations
- Have a constant view on their priorities / needs with regards to the backlog
- Discuss the material performance, share benchmark & agree on action plan to boost performance
- Collaborate with the operators on material planning (maintenance schedule [checks, main elements ], network organization vs line maintenance [stock strategy ].)
- Be the customers’ material advocate within ATR teams
- Commercial to provide a landscape of ATR position vs the competition + help them articulate winning propositions (solutions, pricing )
- Supply chain to provide an accurate view of the priorities & help them better anticipate the needs
- Customer facing function (CSD / sales) to inform them on potential material issues or dissatisfaction

Be an active enabler of the customer material topics
- AOG: take the lead with all the concerned stakeholders when complex AOG (no stock vs alternative solutions )
- Step up whenever the NBO is not capable to sorting the customer’s issue (complex queries)
- More generally, be the focal point to facilitate the communication internally to ensure smooth operations (technical, commercial, supply, repairs )

**Pre-requisites**:

- Min GCE ‘A’ Level or Diploma Holder with at least 2 year(s) of working experience in the Aerospace Industry.
- Fresh graduate from Aeronautical field is welcome.
- Good written and verbal communication skills;
- Good knowledge of Microsoft office and SAP;
- Fluent in English.

**Personal attributes**:

- Precise and rigorous;
- Good team player and be able to maintain good relationships with customers and colleagues;
- Dynamic, autonomous and proactive;
- Ability to work under pressure with high demanding customers;
- Problem solving skills.



  • Singapore Boeing Distribution Services Inc. Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Singapore Boeing Distribution Services Inc. Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Singapore Boeing Distribution Services Full time

    **Purpose** The Customer Account Representative serves as the point of contact for multiple customers (typically under $5MM), including AOG (Aircraft on Ground) coverage for global customers. Attain or exceed pre-determined monthly/quarterly/annual revenue by maintaining highest quality and service standards. Develop new business through existing or...


  • Singapore beBeeCustomerService Full time $30,000 - $40,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to make outbound calls and handle patient enquiries. This role involves following up on payment related to hospital bills, providing billing information to patients, and sending statement of accounts.Main Responsibilities:Make outbound calls to follow up on payment...


  • Singapore beBeeCustomer Full time $3,000 - $4,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to deliver exceptional service over the telephone to customers in call centre on banking products, accounts, and services enquiries.Main Responsibilities:We are looking for an individual with strong communication skills to provide personalized service, understand...


  • Singapore beBeeCustomerService Full time $2,000 - $2,800

    Job Title:Customer Service Representative\About the Role:We are seeking an experienced and skilled Customer Service Representative to join our team. As a key member of our customer service division, you will be responsible for handling customer inquiries and resolving issues related to hospital bills.\Main Responsibilities:Handle customer inquiries via...


  • Singapore beBeeCustomerService Full time

    Job Title: Customer Service Representative About the Company The company operates on a smaller scale and prefers a self-sufficient individual who can handle order processing and coordinate shipments. Responsibilities Process customer orders accurately and ensure timely entry into the system. Coordinate with warehousing and logistics to ensure...


  • Singapore beBeeCustomerCare Full time

    Job Title: Customer Care Representative - Fraud Prevention We are seeking a dedicated and empathetic customer care professional to assist customers reporting fraud or scam activity on their retail banking accounts. The ideal candidate will have strong communication skills, an understanding of retail banking products, and a passion for delivering...


  • Singapore beBeeCustomerService Full time $42,000 - $62,000

    Customer Service RepresentativeThe Customer Service Representative role is ideal for individuals who possess strong interpersonal and communication skills, and are able to work collaboratively with cross-functional teams.Key Responsibilities:Provide responsive and accurate customer service via various channels.Handle day-to-day account servicing across...


  • Singapore beBeeCustomerService Full time $4,000 - $8,000

    Job Title:Customer Service RepresentativeJob DescriptionWe are seeking a skilled and detail-oriented Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong problem-solving ability.Key Responsibilities:Respond to customer inquiries via email, phone,...