Customer Service Representative

2 days ago


Singapore beBeeCustomerService Full time $2,000 - $2,800
Job Title:

Customer Service Representative

\About the Role:

We are seeking an experienced and skilled Customer Service Representative to join our team. As a key member of our customer service division, you will be responsible for handling customer inquiries and resolving issues related to hospital bills.

\Main Responsibilities:
  • Handle customer inquiries via phone, email, or in-person
  • Resolve issues related to hospital bills
  • Make outbound calls to follow up on payment and manage receivables
  • Provide general customer service duties
  • Handle patient enquiries
  • Send statements of accounts
\Requirements:
  • Relevant experience in customer service or a related field
  • Proficient in Microsoft Office applications (MS Word & Excel)
  • Possess a Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent qualification


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