Customer Service Representative
3 days ago
The Customer Service Representative role is ideal for individuals who possess strong interpersonal and communication skills, and are able to work collaboratively with cross-functional teams.
Key Responsibilities:- Provide responsive and accurate customer service via various channels.
- Handle day-to-day account servicing across multiple segments.
- Support internal initiatives to enhance digital platforms and service workflows.
- Collaborate with cross-functional teams to resolve customer queries efficiently.
- Maintain detailed and accurate records in line with company standards.
- Contribute to broader customer-centric projects aligned with company goals.
- Diploma or Degree preferred.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office.
- Familiarity with CRM or ERP is a plus.
- Prior experience or knowledge of relevant industries is advantageous.
This is an excellent opportunity to grow your career and develop new skills. As a Customer Service Representative, you will be working in a dynamic and collaborative environment, where your input and ideas will be valued.
We offer a competitive compensation package and opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and have the skills and qualifications required for this role, we encourage you to apply.
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