Concierge

2 weeks ago

Singapore JONES LANG LASALLE TECHNOLOGY SERVICES PTE. LTD. Full time

**Work Dynamics - Integrated Facilities Management**

**Location: CBD**

**Site Operations**
- Support end-to-end conference executive suite operationalization, governing top notch hospitality experience
- Create a comfortable, welcoming and hospitable experience for C-Suite employees at the executive floor employees and their guest.
- Boost agility in the workplace by managing up-to-date VVIP / visitor information.
- Host and succeed VVIPs and their guest throughout their visit to ensure highest level of hospitality
- Support with Menu Curation to help plan & support request required by BUs and ensure requirement are met at high standards
- Proactively provide feedback to Executive Conference Lead to improve service standards / recovery
- Support special events managing F&B for C-Suite employees & VVIPs
- Assist with vendor management to provide first class consumables to enhance space for clients

**Customer Services**
- Foster a sense of community and create happiness at work for our team, our client and their guest.
- Creating a welcoming environment for C-suite guest, VVIPs, internal & external customers by providing authentic, caring and timely service.
- Ensure grooming guidelines are maintained to ensure brand consistency

**Visitor Management**
- Provide personable and seamless visitor registration services for the C-suite and VVIP guests
- Creating welcome packs for VVIP guest / visitors
- Plan and execute F&B during meetings and conferences with Server and Tea Ladies
- Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS).
- Enhance safety and security of our client’s facility by management of visitor movement.
- Execute emergency response plan to ensure safety of client and guest when necessary.

**Concierge Services**
- Act as the bridge to concierge services with local expertise and insider knowledge.
- Manage transportations request from visitors and employees.

**Conference Meeting Room Booking**
- Assist & educate client to achieve optimization and efficiency for meeting room bookings.
- Enhance user comfort and services by efficient turnaround of meeting rooms.
- Plan experiences and community events with team members within and beyond the office, that unite people and inject fun into the workplace.

**Experience**
- 3-years’ experience in Hospitality/ F&B or Tourism sector or related professional area (Must have experience in airlines and hotel industry)
- Managed high profile management team (e.g., C-suite & VVIPS)
- Prior experience to manage meeting room services is an advantage
- Diploma from an accredited institute

**Task Skills**
- Proficiency with Microsoft Word, Excel and PowerPoint.
- Good command of verbal and written English
- Proactive mindset and ability to manage C-suite and VVIP personnel’s
- Knowledge of food handling and white glove service skills are essential Execute premium service standards and readiness to meet expectations
- In-dept knowledge of Wine, Spirits & Beverages (Able to create cocktails)

**Personal Skills**
- Ability to meet tight schedules and deliver high quality of work
- High level of communication and interpersonal skills
- Good Grooming throughout the day to ensure professionalism

  • Concierge

    7 days ago

    Singapore SPH Retail Property Management Services Pte Ltd Full time

    **Concierge Officer** The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for Paragon’s shoppers and visitors. You are expected to have full knowledge of the Paragon Club programme to assist members with their enquiries, demonstrate adaptability and experience...

  • Concierge

    2 weeks ago

    Singapore JLL Full time

    **JLL empowers you to shape a brighter way**. **Concierge Job Description in Residential Environment** **In General** - Welcome and acknowledge residents and their guests to Service Excellence Standards (SES); get to know residents and their guests by name, anticipate and address service needs, assist individuals with physical challenge and thank others...

  • Concierge

    1 week ago

    Singapore JLL Full time

    Join to apply for the Concierge role at JLL 3 days ago Be among the first 25 applicants Join to apply for the Concierge role at JLL Manage the concierge counter not limited to walk in queries, calls etc. Manage switchboard calls Log all feedback and follow through until case is satisfactorily resolved Handle complaints and deploy facilities team support Use...

  • Concierge

    4 days ago

    Singapore CONCORDE HOTEL SINGAPORE Full time

    **Responsibilities**: - Supervise and provide direction for overall, day to day operations and administration of the Concierge section - Ensure that all arriving and departing guests are promptly attended efficiently - Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints /...

  • Concierge

    7 days ago

    Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** The Concierge is a hotel guest services representative who serves as the guest’s liaison for both hotel and non-hotel services. Concierge focuses on helping guests save time by providing appropriate recommendation based on their needs regardless of whether enquiries concern in-hotel or off-premises attractions, services or...

  • Concierge

    7 days ago

    Singapore JLL Full time

    Join to apply for the Concierge role at JLL 6 days ago Be among the first 25 applicants Join to apply for the Concierge role at JLL Get AI-powered advice on this job and more exclusive features. Minimum 3 years of experience as a receptionist Proven track record of excellent customer service Strong presence and personality Willingness to go the extra mile...

  • Concierge Executive

    6 days ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Job Summary: We are seeking a resourceful and guest-focused Concierge Executive to support our Concierge team. This role is key to crafting unique and memorable guest experiences by offering personalized recommendations, handling guest requests and managing daily concierge operations. The ideal candidate is well-connected, knowledgeable about local...

  • Concierge

    3 days ago

    Singapore ILS HOSPITALITY SOLUTIONS PTE. LTD. Full time

    **Join Our Team as a Concierge! Are you a friendly and resourceful individual with a passion for providing exceptional guest service? Our luxury hotel is seeking a dedicated Concierge to enhance our guests’ experiences by offering personalized assistance and insider knowledge of the local area. **Key Responsibilities**: - Greet guests warmly and provide...

  • Concierge Officer

    1 week ago

    Singapore STRAITS RETAIL PROPERTY MANAGEMENT SERVICES PTE. LTD. Full time

    **Concierge Officer **The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for Paragon’s shoppers and visitors. You are expected to have full knowledge of the Paragon Club programme to assist members with their enquiries, demonstrate adaptability and experience...

  • Concierge

    4 days ago

    Singapore ORCHARD TURN DEVELOPMENTS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilityBe mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc. Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program Administration of partner...