Enrolment Advisor

1 week ago

Singapore NTUC First Campus Full time

**Job no**: 519226
**Work type**: Full Time
**Categories**: Corporate Positions
At NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.
Our family of preschools and services—including My First Skool, Little Skool-House, Outdoor School Singapore, and Bright Horizons Fund—supports young families and strengthens communities. Whether you’re shaping young minds, driving innovative educational practices, or supporting families, every role here offers the chance to make a genuine difference.
When you join us, you’ll find a supportive community and a dynamic environment that values your unique contributions and helps you realise your potential. Together, let’s enable bright futures for every child and family.
You will be responsible for the day-to-day recruitment of new students through lead management. This includes advising parents of existing and prospective students who are considering enrolling in our preschools, analyzing data, leading new training for the team and refining the enrollment processes.
**Main job responsibilities**:
Achieve set enrollment targets and conversion KPIs.
Manage and support outbound calls to customer who have submitted in their enquiries for enrolment to our childcare centre
Provide professional customer service using convincing conversational convincing skills
Advise/counsel parents of prospective students who are considering enrolling in our preschools.
Support projects in enrolment process refinement, processes flow charts and SOPs
Assist in providing data regarding enrolment for analysis (conversion/disqualification/decline reasons/lead follow-up).
Coordinate and conduct facilities tours for parents, partners and others as requested.
Other related duties as required or assigned.
**Requirements include**:
1-3 years customer service/sales experience, preferably in the education industry.
Have at least an ‘A’ Level and above in a related field.
Have excellent communication skills, with an eye for detail.
Possess drive and enthusiasm to maximise enrolment opportunities and achieve set performance indicators.
Good influencing and relationship building skills
Self-motivated, resourceful and with high level of initiative
Be able to manage multiple projects/ tasks in a fast-paced, deadline-driven environment.
Be a strong team player.
Have strong problem-solving and decision-making skills.
**Advertised**: 07 Jan 2025 Singapore Standard Time
**Applications close**:

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