Service Supervisor

6 days ago


Singapore TIMBRE + PTE. LTD. Full time

Operations at Timbre + Food Park are divided into 3 categories

1) Daily Operations / Cleaners

2) Tenants

3) BottleShop

1)
- Maintain quality service standards, ensure cleanliness of the Food Park, ensure compliance to regulations and law
- Ensure smooth operations of the Food Park in accordance to the company SOPs and operational work flows.
- Deliver positive customer interactions including involvement in customer service, recovery work and compliant management.
- Perform daily visual checks on surroundings for any irregularities, non-compliances, issues that need to be rectified/resolved.
- To manage BottleShop and handle Tenancy issues
- Ensure all settlement are tallied
- Ensure tray return stations are in working conditions at all times
- Ensure cleaners are complying with their daily job requirements
- Assist in events when needed

2)
- Liaise with Tenants on operational fundamental requirements
- Ensure all tenants follow safe work procedures
- Ensure all documentation is properly updated
- Ad-hoc duties as assigned
- Build relations with tenants and solve problems that may arise within the Food Park
- Do monthly update on stall tenancy
- Update operating hours for stalls on monthly basis
- Update contact details for tenants
- Take electrical meter reading every month end
- Ensure posters / banners are updated
- Liaise/Assist with new stall owners for new stall set up.
- Liaise with stall owners for exiting

a) ensure stall is reinstate back (if required)

b) ensure POS system is in working conditions and hardware are in good conditions

**Benefits**:
9 days Annual Leave

Birthday Off

Medical

Insurance

and more......

**Can start work immediately or in short notice


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