
Service Supervisor
2 days ago
**BACKGROUND**
We are a western halal-certified restaurant known for its wide variety of quality western food available at an affordable price. We are looking for driven and self-motivated individuals to join us as service supervisor.
**WORK LOCATIONS**
East or North-West
Shopping Mall next to MRT Station
**JOB DESCRIPTION**
Job Title : Service Supervisor
**ROLE SUMMARY**
Reporting to the Restaurant Manager and Assistant Manager, you are responsible for assisting the Managers in supervising and ensuring the efficient running and daily operations of the restaurant, in accordance to the company’s standards.
Key performance areas include assisting managers to manage team performance, people development through training and ensuring maximum customer service standards.
**KEY RESPONSIBILITIES**
Operations
- Assist the Managers in overseeing the restaurant’s daily operations.
- Operationally equipped to manage all service sections within the restaurant and its related functions.
- Responsible for checking on all equipment maintenance and servicing.
- Observe a high standard of work ethics and be a role model for all service staff.
Staff Training and Development
- Responsible for training, development and evaluation of service staffs to be well-trained in the respective service stations.
- Responsible for assisting the Managers in conducting performance appraisal of all service staff under direct supervision and mapping their career development.
Customer service and service quality
- Responsible for ensuring excellent customer service standards and quality.
- To provide a high level of customer satisfaction in the restaurant and maintain effective communication with the customer at all times.
- Manage and handle customers’ feedback and complaints in an appropriate and timely manner, aligned with company’s standards.
Other related duties
- Effectively complete all assigned administrative duties accurately and in a timely manner.
- Maintain proper administration and filing of restaurant certifications and other relevant documents.
- To perform other duties as required or assigned.
-
Supervisor
15 hours ago
Singapore PERUMAL SERVICE Full timePrepare and submit Performance reports - Receive complaints and resolve problem - Monitor employee productivity and ensure strict safety guidelines and company standards - Customer service oriented,Target oriented Person - To coordinate in-store & promotional events with marketing - To maximize sales by attracting new customers, and public relations - Able...
-
Operation Supervisor
2 weeks ago
Singapore TMT QUICK SERVICE SOLUTION Full timeThe operation supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.The Service Supervisor is responsible for leading the team on each shift and ensuring that service standards, food hygiene...
-
Healthcare Implementation Supervisor
1 week ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Supervisor
2 weeks ago
Singapore 365 FOOD SERVICE S PTE. LTD. Full time1. Team Management and Leadership: - **Overseeing daily operations**:Supervisors are responsible for the day-to-day activities within their assigned area, ensuring smooth workflow and efficient execution of tasks. - **Assigning tasks and setting expectations**:They delegate work based on individual skills and team goals, ensuring tasks are completed...
-
Mechanical Supervisor
2 weeks ago
Singapore GMS SERVICE PTE. LTD. Full timeA Mechanical Supervisor is responsible for coordinating and supervising mechanical operations and activities within a project or facility. They are tasked with ensuring that mechanical systems, equipment, and processes are properly installed, maintained, and operated. Mechanical Supervisors are often required to work in collaboration with engineers,...
-
Housekeeping Supervisor
2 weeks ago
Singapore LUMINARY SERVICE PTE. LTD. Full timeCleaning and maintaining guest rooms, bathrooms, corridors, and public areas. - Making beds, changing linens, and replenishing amenities. - Using cleaning agents and equipment to sanitize surfaces, fixtures, and fittings. - Ensuring adherence to health and safety standards to prevent the spread of infections. - Monitoring and replenishing cleaning supplies...
-
Customer Service Supervisor
2 weeks ago
Singapore ALL GO EXPRESS PTE. LTD. Full timeWe are looking to hire an exemplary customer service supervisor to coach our service staff to deliver exceptional customer service. The customer service supervisor will build a strong team and shape staff behaviors to accomplish desired results. You will play a collaborative role in growing and implementing standards and processes. You will maintain...
-
Service Crew/supervisor
4 days ago
Singapore A WAY OF LIFESTYLE PTE. LTD. Full timeQualifications & experience Team player Service oriented Knowledge in coffee is a plus Worked in a cafe/restaurant bar setting for at least 1 year (Supervisor Role) NO QUOTA Tasks & responsibilities 1. Staff Supervision: Train and oversee cafe employees. (Supervisor Role) 2. Customer Service: Handle customer questions and issues. 3. Inventory: Keep track...
-
Cleaning Supervisor
2 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full time**Job Description**: - Support the Operations Manager/ Superior and other cleaning supervisors in all duties of the cleaning operation. Assist the Operations Manager/superior to coordinate, scheduling, and supervise cleaning site staff. - Responsible to inspect job sites for proper cleaning and inventory cleaning supplies. - To attend to clients’...
-
supervisor
2 days ago
Singapore TOWLAHLAH TOWING N RECOVERY SERVICE PTE. LTD. Full time• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.• Adheres to proper food...