Technical Executive

2 weeks ago

Singapore CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Full time

Our Client, in the **Automotive Industry **located **in Central **has opening for **Technical Executive (Automotive).
**Responsibilities**:

- Observe and perform detail investigation in up-coming product problems in close cooperation with the Workshop Manager & Asst Manager, Technical/Training/ Warranty.
- Provide support to workshop on matters relating to product and repair technology with information, advice and practical assistance where necessary.
- Distribution of technical literature and documentation to the workshops according to needs
- Collate and prepare report product problems according to Principal guidelines and follow-up closely for a solution.
- Conduct monthly technical meeting with Workshop Manager & Asst Manager, Technical/Training/ Warranty on the latest technical information and technical issues encountered in the workshop
- Provide support on special projects in close cooperation with the Aftersales Management Team.
- Establish/tabulate Technical Repair Manual for Non-Franchise operations covering continental brands like BMW, MB, Audi, Jaguar, Land Rover, VW, Volvo and etc
- Technical validation for 3rd Party Extended Warranty Program to support Warranty Claim Process (i.e., QBE/ Allianz)
- Technical validation for local accessories retro fitment for new cars & EV fleet.
- Communicate with factory over 1st level technical issues for Ford vehicles include Special Vehicles. Follow up with factory with the necessary information requested and propose repair recommendation where needed
- Assist Asst Manager, Technical/Training/ Warranty and Workshop Manager:
- Conduct test-drives and quality control checks inclusive of sub-contractor’s jobs.
- Ensure quality repairs and meet all service standards pertaining to workshop
- Assist Sales and Marketing Department in the preparation of launch and press cars together with the retail operation.
- Follow-up on complaint / RJ cases
- Test drive and provide technical advice to CSAs

**Requirements**:

- At least NTC 2 and or Diploma in automotive related discipline
- At least 3 years experience in supervisory role in vehicle workshop environment.
- Ability to interact with customer to explain and provide professional technical advice.
- Hands-on experience in vehicle maintenance and repairs for all marques
- Excellent vehicle diagnostic skills

the **FOLLOWING FORMAT **to facilitate the short listing process;
Attachment of **CV **’s in **MS WORD FORMAT**

Resumes please **INCLUDE**:

- Personal Particulars
- Education background
- Work experiences in point forms
- All Reasons for leaving
- Current and Expected salary
- Date of availability / Notice Period

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

**Yan Weilun, Terry**

**Reg No: R23114439**

**EA No: 19C9570

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