
Clinic Receptionist
2 days ago
Our client is operating a clinic and is seeking a dedicated and skilled Clinic Receptionist (Japanese Speaking) to join their team.
- 【 What you will be doing 】- Welcoming and assisting patients, ensuring a positive and comfortable experience at the clinic.
- Managing general reception tasks such as answering phone calls, scheduling appointments, and handling patient inquiries.
- Collaborating with partner clinics to make reservations for patients requiring specialized care.
- Managing accounting tasks, including checking Accounts Receivable and Accounts Payable, as well as participating in monthly settlement processes.
- Working closely with the insurance company to facilitate cashless service for patients covered under their insurance plans.
- Providing translation support for patients during medical consultations when necessary. This involves translating between Japanese-speaking patients and English-speaking doctors.
- Supervising and managing two receptionists who are dispatching from an outsourcing partner, ensuring smooth workflow and excellent service delivery.
**Qualifications**:
**Requirement**:
- 【 What they are looking for 】- Previous experience in a receptionist or customer service role in a clinical setting.
- Proficiency in both English and Japanese languages (JLPT N1) Listening/Writing/Speaking is essential to effectively communicate with Japanese-speaking patients, English-speaking doctors, partner clinics, and insurance representatives.
- Strong organizational skills and attention to detail to manage appointments, accounts, and patient interactions efficiently.
- Ability to handle sensitive information and maintain patient confidentiality.
- Strong interpersonal skills and a friendly demeanour to create a welcoming environment for patients.
- Prior experience in basic accounting tasks is a plus.
- Leadership skills to manage a small team of freelance receptionists effectively.**English Level**:
**Other Language**:
**Addition Information**:
**Benefit**:
- 【 What they are offering 】- AWS
- Annual Leave: 14 days
- Medical Leave
- Transportation Expenses Reimbursement
- Medical Insurance, including a contribution of $1,000 towards medical expenses at our clinic.**Working Hour**:
8:30 ~ 17:30**Holiday**:
**Job Function**:
- General Affair/Admin
- Custmer Support/Service
- Receptionist
- Interpreter/Translator
- Other(Business Administration & Management)
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