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Service Delivery Manager/ Technical Manager

2 weeks ago

Singapore SUNWAY DIGITAL PTE. LTD. Full time

1. Lead the Technical Delivery Division for projects delivery through internal engineering resources and subcontracting partners;

3. Participate with presales team to design and implement systems, storage, network infrastructure and cybersecurity solutions to meet customers' requirements.

4. Assist in designing and implementing automated operations processing to improve effectiveness and efficiency of the team;

5. Providing accurate and regular reports to the management on performance of the service delivery.

6. Lead and ensure key group IT standards are followed to improve overall infrastructure stability and maturity;

7. Track and manage engineering resource utilization pattern to manage an efficient

and effective engineering workforce

8. Meet and exceed Financial KPI for the service team.