Manager/senior Manager

1 week ago

Singapore NCS National Council of Social Service Full time

Oversee development and growth of effective services and initiatives that meet the needs of service users in a subsector(s)

[What the role is]
Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the following:
Implementing service strategies and plans to meet identifie needs and gaps:
Analyse landscape and engage stakeholders to understand national strategies and identify key needs and gaps

[What you will be working on]
Partnering social service agencies, government agencies and other stakeholders develop strategies to meet these needs and gaps;
Guide SSAs in development of services to meet prioritised needs and gaps;
Using data and ground experience to improve service delivery;
Overseeing assessments of funding proposals of new programmes; and

Assessing and evaluating current portfolio of initiatives and programmes

Strengthen service capacity and capability by partnering service providers to:
Grow person-centred solutions and implement efficient service delivery methods that are resource-efficient and optimise manpower;
Drive collaborations with and among SSAs to develop innovative solutions to better meet the needs of service users;
Set and/or achieve output, outcome and impact indicators for services;
Manage and evaluate their performance; and

Allocate community funding to critical and needed services.

Support the Services Group and NCSS as and when required

[What we are looking for]

Personal Competencies:
Resilien t ; Team player but also able to work independently; Foresight; Analytical; Think C ritically, Creative, Good engagement and interpersonal skills ; Collaborative; Strong implementor, ability to see different perspectives and draw connections

Skills & Knowledge:
Stakeholder Management Skills

Influencing, Facilitation and Communication Skills

Project Management Skills

Programme Evaluation Skills

Research and Basic Statistics Analysis

Sector/Domain Knowledge

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