Ict Executive

2 weeks ago


Singapore SCHOOL OF SCIENCE AND TECHNOLOGY, SINGAPORE Full time

**Responsibilities**:

- Assist the Manager with day-to-day ICT service operations, helpdesk, and end-user support. Collaborate with outsourced desktop engineer to provide ongoing ICT support.
- Assist the Manager track ICT hardware and services maintenance contract status
- Troubleshoot and resolve access issues related to student and staff learning portals (Microsoft, Google Workspace, Apple School Manager).
- Maintain and update AV systems, ICT hardware, and software.
- Maintain accurate inventory records of all ICT assets including hardware and software.
- Provide Audio Visual support and equipment setup for school events and activities.
- Assist Manager in ICT related projects.

Job Requirements:

- Diploma in IT/Computer Science
- Minimum 1-year relevant work experience in lieu of diploma. Prior experience in providing support for Apple Operating Systems is a plus.
- Collaborative and adaptable mindset, with the ability to work well in a team environment
- Good communications and customer service skills.
- The following technical Certification is an added advantage:
1. Apple related certification

2. Microsoft related certification



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