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Change Manager

3 weeks ago

Singapore Rapsys Technologies Full time

Responsibilities
- End-to-end ownership (design, define and deliver) of the Core Banking platform release management.
- Run the monthly demand management forums with Project Directors, Delivery Leads, ScrumMasters and Delivery Guild
- Identify technical skills required for kick-off of projects, coordinate with DEV SET BAU Guild Leads for resourcing
- Liaise with EMT Project Support Team, BAU Team and SRE Team on all audit compliance issues e.g., Service Packs
- Support PMO Lead Function and Lead Support with setting up Kanban Boards, Confluence processes for Reporting
- Work with C2E IDR, ADR, RPCCB, CR process teams and approval stakeholders to support project delivery
- Interface with the Country and Product BAU Tribes and Squads to support transition from PRJ to BAU
- Perform the Scrum Master role (where required) and lead the EMT PRJ Support team in their sprint deliveries.
- Single point of contact between Core Banking platform delivery teams, CBG CES (external stakeholders) for Release
- Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
- Setup Confluence pages to track readiness including runbook, validation checks and coordinate production readiness.
- Collaborate with project team members from various domains to monitor, develop, execute project plans associated project content.
- Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
- Good communication skills, negotiation skills, and stakeholder management.
- Adhere to organizational guidelines and process during deliver.
- Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
- Deal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Technical Requirements
- Minimum 12 - 17 years of experience and out of which, minimum 5+ years of release management using JIRA in CORE Banking.
- Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
- Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
- Good level of command over production Infra; performance monitoring and reporting tools.
- Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
- Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
- Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
- Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
- Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
- Working Experience on any microservice platform mostly in Banking.
- Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
- Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
- Ability to work with stakeholders to stretch role in depth/width.
- Should be well-versed with latest Finacle and technology trends.
- Good experience in running automation and service improvements experience.
- Good experience on working with multiple teams of infra and Functional team." 12 months contract

Supplemental pay types:

- Performance bonus

Work Location: In person