Sales Manager, Sales Director

**SELECTION CRITERIA**:

- A tertiary degree with at least 5 years experience in recruitment for education industry and 2 years experience in managing agents
- A demonstrated ability to establish external networks effectively and has a existing network in the Middle Eastern nations
- Able to perform under pressure and deadlines to meet student recruitment targets
- Demonstrated high level interpersonal and communication skills with the ability to influence and impact on and build support for ideas and actions.
- Fluency in English and one other language. Excellent written English skills that enable clear communications
- Good public speaking skills to address students, parents and community groups at information seminars and marketing event.

**KEY RESPONSIBILITIES**:
2.1 Key responsibilities
- Take charge of recruitment of international/local students.
- Develop, plan, implement and maintain good sales and marketing strategies for the growth and profitability of TMC.
- Responsible for sales and marketing and promotion of all courses conducted by TMC and liaising with agents, students, suppliers and other related personnel.
- Liaising and visiting companies, factories, colleges for presentation, sales and promotion of TMC courses.
- To achieve the KPIs for student recruitment set by the Management.
- Compilation of competitor’s information, market research analysis and make recommendations to the CEO/Directors.
- To supervise and co-ordinate with administrators to ensure a smooth work flow between the sales and the course admin.
- Responsible for the public relations (handling of complaints, clients conflict resolution and related matters); and liaising with sales consultants, administrators to provide good administrative support to all the students.
- Training and Orientation of new staff, staff counseling, sales meetings and sales reviews.
- Responsible for managing external communications (i.e. website, face book) at a corporate level within TMC.
- Provide quality customer service and course consultation, and to sell the full range of courses to the general public, walk-in enquiries and phone-in enquiries.
- Formulate and implement marketing and sales strategies for all the courses offered by TMC.
- To do marketing research, comparison of courses/course fees of competitors and make recommendations for the pricing of each course, fee payment structures for each course.
- To provide regular sales meetings / sales training sessions for the consultants on sales techniques, updates on all courses and their pricing and fee payment structures. To make sure the consultants are well verse on all our products and pricing and payment structures and to rectify any inconsistencies & irregularities on the payment structures. Assist in the training and orientation of new staff members, staff counseling, sales report and sales reviews.
- To establish and maintain proper systems of record keeping and documentations on related issues and be responsible for the generation of these reports in the specific format, as and when required and the distribution of these reports to those persons involved.
- Any other duties, which may be of a permanent nature or only require Intermittent attention e.g. classroom arrangements, classroom occupancy, classroom rental, to take charge of exhibitions, career fairs, graduation ceremony, and any other related ceremonies as and when required.

2.2 Planning of Recruitment & Marketing Events
- Coordinate and in consultation with the Director of Marketing and Business Development/designate, prepare an annual calendar of marketing events and activities designed to meet recruitment of international student recruitment.
- Ensure that in-country major recruitment activities and events correspond with the annual plan for the division for such events.
- Manage recruitment events within the allocated budget.
- Coordinate marketing events with other areas within TMC, as required eg. Management Office, Registrar’s unit - Student Administration.
- Assist other Country Managers on urgent matters related to marketing and student recruitment matters in the event that the Country Managers are out station
- Provide advice to the Director of Marketing and Business Development on the annual budget for international travel and recruitment required to meet recruitment targets and travel itineraries.
- Prepare an annual calendar of travel required for international recruitment of students, ensuring that itineraries do not clash with major marketing events at which attendance is required\

2.3 Communication and Cross-functional Teamwork
- Maintain open and effective relationships and communication channels with all relevant stakeholders across the company so as to facilitate the efficient management of students.
- Contribute to building and strengthening teamwork between sales and other staff ensuring that sales and recruitment initiatives are communicated and understood.
- Consult with Heads of Schools regardi