Brokerage Training Supervisor

**직무 지원 이전에 이 페이지의 오른쪽 상단에 있는 옵션에서 언어 환경설정을 선택합니다.**

Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.

**직무 설명**:
The Brokerage Training Supervisor provides training and training-related support to Brokerage Operations. This position creates, updates, and audits training content and materials by adopting industry best practice to support the development of Brokerage expertise within UPS and ensure Customs and Trade compliance. He/She maintains, interprets, and communicates regulatory updates. This position manages specialists.

**Responsibilities**:

- Work with Global Brokerage Training team to develop the annual APAC Brokerage training plan, adopting best practice from the Global Training Team.
- Work with Brokerage systems owners and Brokerage Operations to develop training content (i.e., Job Aids) and training materials based on MOP/LOP as well as Systems User Guides.
- Conduct review of content and training materials that are created with relevant stakeholders.
- Conduct “Train the Trainer” sessions to build a network of local training SMEs in the APAC region to support execution of the annual APAC Brokerage training plan to ensure the continuous development of Brokerage expertise.
- Create training materials not limited to assessments to assess annual training effectiveness.
- Support to monitor and identify training gaps base on industry best practice and recommend measures to address the training gaps identified.
- Support Brokerage system enhancements (RFC) deployments by:

- Creating, maintaining, and updating training materials onto UPS university as well as APAC Brokerage Training SharePoint site.
- Support local language translation requirements.

**Job Requirements**
- Possess a Degree in Business Administration, Marketing or related fields
- Display positive attitude with strong communication skills and the ability to work in a fast-paced collaborative environment.
- Good understanding of Brokerage systems or experience in Brokerage operations and compliance knowledge preferred.
- Demonstrates good understanding of implementation objectives, project plan, and one's role within a project; participates in the implementation of a project; provides timely, thorough, and concise updates for area of responsibility; identifies areas of risk and properly communicates them to the project manager.
- Display creative ability to design messaging and visuals for appropriate audience to meet the specifies needs and requirements to deliver the APAC Brokerage training program
- Display critical thinking to identify and address training gaps with appropriate training contents and materials.
- Good level of technical writing skill - Uses the appropriate style, level of detail, grammar, and organization of thought in technical writing considering the end-user’s perspective when creating training materials.

**직원 유형**:
정규직

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