Current jobs related to Customer Relationship Assistant Supervisor - Tampines - BlueSG Pte Ltd

  • Marketing Senior Officer

    2 weeks ago

    Tampines, Singapore UPS Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Customer Service Assistant

    2 weeks ago

    Tampines, Singapore DB GOLF CENTER Full time

    **DB Golf Center is looking for a Customer Service / Admin Assistant to join our Team** We are seeking a dedicated and customer-focused professional to ensure smooth scheduling, outstanding customer service, and efficient management of administrative tasks in an Indoor Golfing Facility. Alternate shifts on weekdays and weekends, with 2 days off per...

  • Customer Service Assistant

    2 weeks ago

    Tampines, Singapore DB GOLF CENTER Full time $1,000 - $23,000 per year

    DB Golf Center is looking for a Customer Service / Admin Assistant to join our TeamWe are seeking a dedicated and customer-focused professional to ensure smooth scheduling, outstanding customer service, and efficient management of administrative tasks in an Indoor Golfing Facility.Alternate shifts on weekdays and weekends, with 2 days off per week.Key...

  • Kcare Supervisor

    2 days ago

    Tampines, Singapore COMMIT LEARNING SCHOOLHOUSE PRIVATE LIMITED Full time

    **Roles & Responsibilities** As a Centre Head or Deputy Centre Head, you will lead a team of pre-school educators in providing quality education, holistic development and care for the children. You will oversee the management of the KCARE centre, manage the deployment, professional development and well-being of all staff. Coordinate with MOE Kindergarten....

  • Senior Supervisor

    4 days ago

    Tampines, Singapore Cushman & Wakefield Full time

    **Job Title** Senior Supervisor **Job Description Summary** Responsible for overseeing daily cleaning operations, supervising staff, conducting site inspections and ensuring high service standards. The role includes managing inventory, supporting the Cleaning Manager, liaising with clients, and occasionally performing or supervising specialized cleaning...

  • Full-time Customer Service Officer

    7 days ago

    Tampines, Singapore National Service Resort & Country Club Full time

    **The Job**: - Handle daily operation and maintaining of facilities within Bowling Centre - Handle Cashier Counter during operation and reconcile daily payment balance - Maintain relationship with the Club’s Members, guests and members of public by providing good customer service - Ensure compliance to established rules of the game during bowling league /...

  • Customer Service Assistant

    2 weeks ago

    Tampines, Singapore Senses International Pte Ltd. Full time $40,000 - $60,000 per year

    Unleash your potential with Senses International Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference...

  • Security Supervisor

    2 weeks ago

    Tampines, Singapore Manpower Staffing Services Full time $40,000 - $60,000 per year

    Job DescriptionManage security and safety systems (eg. Central alarm system, Fire alarm system, Lift control system, car park system, card access system). Monitor CCTV/ Central Alarm Monitoring/ Fire Command Centre monitoring. Maintain CCTV storage libraries. Guarding and patrolling properties. Access and egress control. Incident response to more...

  • Customer Service Assistent

    2 weeks ago

    Tampines, Singapore DB GOLF TRAINING & PERFORMANCE CENTER PTE. LTD. Full time

    1 year exp **Roles & Responsibilities** DB Golf Center is looking for the position of Customer Service Assistant at the following terms and conditions: b) Handle bookings and payments c) Handle customer concerns d) Maintain system customer database accurately e) Perform general administrative tasks, such as copying and filing f) Generate monthly,...

  • Inventory Supervisor

    1 week ago

    Tampines, Singapore Samtec, Inc Full time

    **SAMTEC ASIA PACIFIC**PTE LTD** **JOB DESCRIPTION** **Job title**:I**NVENTORY** SUPERVISOR** **Summary/Objective**: The Inventory Supervisor will be responsible for managing, supervising, and coordinating the activities related to stocking & replenishing goods, picking product and preparing for shipment, and ensuring that Samtec’s Inventory System is...

Customer Relationship Assistant Supervisor

2 weeks ago

Tampines, Singapore BlueSG Pte Ltd Full time

Position: Customer Relationship Assistant Supervisor

**Job Description**:
Manages and monitors Contact Centre activities of a team of Customer Service Advisors to ensure daily / monthly operational metrics are achieved
- Handle escalation, investigate and follow up on customers’ complaints, feedbacks & service recovery
- Review Customer Service Advisors quality of work and performance to observe individual demeanor, technical accuracy, and conformity to company and client policy and procedure.
- Prepare and analyze Contact Centre Reports & Stats (i.e. KPI’s Stats) on weekly, monthly basis
- Supervise a team of Senior Customer Service Advisors (Training & Quality and Operations Team) to ensure their individual and team performance goals are achieved
- Regular review of the Contact Centre workflow and training materials along with Training & Quality
Team to ensure they are up to date and aligned with the objectives and to provide an advise / approval to the Operations Team for escalated cases.
- Creates and maintains standardized workflows and procedures. Provides recommendations for change and participates in the analysis of workflows and processes to improve accuracy/efficiency.
- Perform other duties as assigned

**Salary**: Up to $3,200.00 per month

**Benefits**:

- Dental insurance
- Employee discount
- Health insurance
- Professional development

Schedule:

- Day shift
- Early shift
- Late shift

Supplemental pay types:

- 13th month salary
- Performance bonus

**Education**:

- GCE 'A' Level or equivalent (preferred)

**Experience**:

- Call center: 3 years (preferred)

License/Certification:

- Class 3 Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location