Account Manager

2 days ago


Singapore Digitas Full time

**Company Description**
Digitas is a highly-caffeinated playground where brilliant minds come together to make bold, award-winning marketing. We use data-driven insights to guide our work, but we also believe in a healthy dose of spirited storytelling as we strive to transform the marketing landscape

As an Account Manager at Digitas, you will be responsible for helping to drive customer loyalty and retention through the delivery of insights and targeted customer communications. Working alongside the CRM team, this role will be pivotal in demonstrating the value of putting the customer at the heart of the organisation.
- Liaise with clients, understanding the key products and services Digitas can provide and assist the Account Lead/Director in putting together marketing strategies, budgets, and project/product proposals.
- Manage and grow internal team of line reports including Senior Account Executive/Interns, if applicable.
- Assist the Account Lead/Director In the coordination of internal/client meetings and key presentations.
- Help clients and internal team prioritise projects.
- Manage internal teams to deliver end-to-end projects and campaigns on time, budget, and quality.
- Help to motivate and keep teams focused on brand ambition and project/campaign deliverables.
- Manage process and tools between agency and clients.
- Be a constant learning in digital and innovation spaces including but not limited to CRM, data, website.

**Qualifications**
We’re looking for someone who can demonstrate:

- Min 3 years of digital / CRM / account management experience
- An analytical and process-oriented mindset and attention to detail with experience in working with databases, data analysis, and segmentation
- Excellent client management skills - liaise with multiple clients on an ongoing basis, being an ambassador to their brand as well as to Digitas. Understanding client’s day-to-day needs (briefs) and confirming the direction of the team to fulfil these briefs in an accurate and timely manner.
- Experience with CX platforms (Adobe/Oracle/MS/Sitecore/SFMC etc) is not mandatory, but a plus.

Got what it takes? We’d love to hear from you.
**Additional Information


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