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F&b Supervisor

3 weeks ago

Orchard, Singapore Initia Group Full time

**Reports To**:_Outlet In-charge_

**Salary Range**:_From $2,500 To $3,000_

**Location**:_Various Locations (Orchard)_

**Type of Employment **:_Full-time_

**Working Days **:_5 -6 days_

**Working Hours **:_55 hrs excluding break_

**JOB SUMMARY/ JOB OVERVIEW**:

- We are looking for a Restaurant Floor Supervisor who will be responsible for supervising the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction._

**DUTIES & RESPONSIBILITIES**:

- Work closely with the Floor Asst. Manager and Floor Manager for the smooth operations of floor assigned
- Supervise opening and closing operations ensure standard protocols are followed
- Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
- Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
- Supervise and maintain cleanliness of the outlet
- Ensure compliance with safety and sanitation regulations
- Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

**QUALIFICATIONS**:

- Bachelor Degree in Hospitality / Retail Management
- Proven supervisory work experience in a hotel or restaurant set up
- Strong leadership skills.
- Excellent communication skills
- Customer service oriented

**BENEFITS**:

- Guaranteed career growth at one of the best salons in Singapore & Malaysia.
- Competitive salary and performance-based incentives.
- Staff discounts, birthday voucher, annual leave, and medical claims.
- Professional development opportunities.
- Collaborative and inclusive work environment that values creativity and innovation.
- Opportunity to work on diverse projects across various industries.

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Flexible schedule
- Health insurance
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift
- Early shift
- Late shift
- Shift system
- Weekend availability

Supplemental pay types:

- 13th month salary
- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Supervisory: 1 year (required)