End User Support Engineer

2 weeks ago


Bedok, Singapore Opensource Pte Ltd. Full time

End User Support Engineer / IT Support Specialist

**Key Responsibilities**:

- Perform **Windows OS upgrades** (e.g., Windows 10 to Windows 11), including preparation, installation, data backup, and post-upgrade testing.
- Provide onsite and remote **technical support** for desktops, laptops, mobile devices, and peripherals.
- Troubleshoot and resolve **hardware, software, and network-related** issues.
- Support and maintain **end-user systems**, ensuring security and compliance.
- Assist with setup and support of **Office 365, VPN access, printers**, and other IT assets.
- Handle **user onboarding/offboarding**, device configuration, and profile setup.
- Log and track issues via the IT **ticketing system**, ensuring timely resolution and communication.
- Document solutions, guides, and procedures to support standardization.
- **Travel to various customer sites** as needed (with expenses reimbursed).

**Requirements**:

- **2-3 years of hands-on experience** in IT support or desktop support roles.
- Strong experience with **Windows 10/11 upgrades and troubleshooting**.
- Good understanding of **Microsoft Office 365**, basic networking, and system imaging.
- Familiarity with **endpoint management tools** (e.g., Intune, SCCM) is a plus.
- Excellent **problem-solving and communication skills**.
- Valid driver’s license and willingness to travel.

**Job Type**: Contract
Contract length: 12 months

Pay: $1,500.00 - $3,500.00 per month

Schedule:

- On call

Work Location: In person


  • IT Support Engineer

    2 weeks ago


    Bedok, Singapore BizCare Personnel Services Full time

    IT Support Engineer (End User Support) **Salary**: $3000-$4000 **Working hours**: 9am-6pm (Mon-Fri) Responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation. **Responsibilities**: - Setup and deploy new desktop / laptop computers and the...

  • IT Support Engineer

    2 weeks ago


    Bedok, Singapore JK Technology Pte. Ltd. Full time

    **Responsibilities**: - Deliver 1st and/or 2nd level IT support to end-users across to ensure business continuity. - Monitor and maintain end-user computing devices to ensure optimal performance. - Provide timely communication on issue status and resolution. - Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g.,...


  • Bedok, Singapore JK TECHNOLOGY PTE LTD Full time

    (Outsourced) - End-User Support **Location**: Primarily Central Business District (CBD) **Key Responsibilities**: - Deliver 1st and/or 2nd level IT support to end-users across to ensure business continuity. - Monitor and maintain end-user computing devices to ensure optimal performance. - Provide timely communication on issue status and resolution. -...


  • Bedok, Singapore JK TECHNOLOGY PTE LTD Full time

    **Responsibilities**: - Deliver 1st and/or 2nd level IT support to end-users. - Monitor and maintain end-user computing devices to ensure optimal performance. - Provide timely communication on issue status and resolution. - Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g., laptops, printers), and monitoring of...


  • Bedok, Singapore JK TECHNOLOGY PTE LTD Full time

    **Key Responsibilities**: - Deliver 1st and/or 2nd level IT support to end-users. - Monitor and maintain end-user computing devices to ensure optimal performance. - Provide timely communication on issue status and resolution. - Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g., laptops, printers), and monitoring of...


  • Bedok, Singapore JK Technology Pte. Ltd. Full time

    **Responsibilities**: - Deliver 1st and/or 2nd level IT support to end-users. - Monitor and maintain end-user computing devices to ensure optimal performance. - Provide timely communication on issue status and resolution. - Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g., laptops, printers), and monitoring of...


  • Bedok, Singapore JK Technology Pte. Ltd. Full time

    **Responsibilities**: - Deliver 1st and/or 2nd level IT support to end-users across to ensure business continuity. - Monitor and maintain end-user computing devices to ensure optimal performance. - Provide timely communication on issue status and resolution. - Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g.,...


  • Bedok, Singapore JK Technology Pte. Ltd. Full time

    **Responsibilities**: - Deliver 1st and/or 2nd level IT support to end-users across to ensure business continuity. - Monitor and maintain end-user computing devices to ensure optimal performance. - Provide timely communication on issue status and resolution. - Oversee IT asset management, including hardware tech refresh, preventive maintenance (e.g.,...


  • Bedok, Singapore ITCAN Pte Ltd Full time

    Experience in the WOG environment. - Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices - Windows and Apple Platforms - Escalate and work with second or third level support/third party vendor on resolution of problem when necessary - Maintain hardware inventory at assigned locations - Provision new users with...


  • Bedok, Singapore JK TECHNOLOGY PTE LTD Full time

    **_Work Environment:_**_ Onsite/roaming at client office/locations OR Helpdesk environment (Kaki Bukit) - depending on experience_ **_ Work Schedule:_**_ 5-day work week, inclusive of CPF, leave entitlements, and performance bonuses_ **_ Contract Duration:_**_ Renewal contract with benefits (Annual Leave, Medical Leave, Medical Claims) and potential for a...