Part Time Front Desk Executive

2 weeks ago


Singapore WETALK EDUCATION CENTRE PTE. LTD. Full time

The Part-Time Front Desk Officer will only work at Orchard Center of WeTalk Singapore.
- Handles inquiries promptly via live chat, social media and other platforms design to receive communication from client and communicate the same to appropriate department
- Serves as frontline in communicating available programs/courses for students
- Arranges trial class schedule with academics department - Oversees the student admissions
- Assists the education / academic department relative to departmental activities, coordination works and program implementation
- Assists in the preparation, routing, distribution of documents across all sites
- Assists CS/Sales/Marketing Department in the implementation of promotional campaigns and activities
- Maintains a positive, empathetic and professional attitude toward customers at all times
- Acknowledges and resolve customer complaints
- Knows our products inside and out so that you can answer questions
- Keeps records of customer interactions, transactions, comments and complaints
- Provides feedback on the efficiency of the customer service process - Ensures customer satisfaction and provide professional customer support
- Performs clerical tasks, and other adhoc task.

QUALIFICATIONS
- Must be a local Singaporean only
- MUST be able to communicate English and Mandarin
- With pleasing personality and willing to undergo training

COMPENSATION - SGD12-SGD15/hour
- Subject to employee and employer CPF Contribution

**Job Type**: Part-time

**Salary**: $12.00 - $15.00 per hour

Schedule:

- Day shift
- Weekend availability



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