Payment, Fees Processing

1 week ago

Singapore Hays Full time

R- Posted by
- Rubern Ilangovan- Recruiter You will work very closely with internal partners from Front Office, Market / Location Business Man-agers, Processing Team, Audits M&T and IT. The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I am-bition which is an integral part of our global cultural values.

**Key Responsibilities**

1. *Payment Processing and Client Verification:*
- Handle outgoing and incoming funds transfers accurately and promptly.
- Drive digital automation in these processes.

2. *Efficiency and Independence in Processes:*
- Ensure timely and accurate validation of client instructions.
- Conduct professional and friendly client callbacks.
- Handle various tasks such as ad-hoc fund transfers, cheques/cashier orders, security transfers, and securities lending.

3. *Compliance:*
- Stay compliant with statutory, head office, and local directives and regulations.

4. *Front Office Issue Management:*
- Address and resolve incoming front office issues and escalations related to daily instruction handling efficiently and in a customer-friendly manner.

5. *Fee Calculation:*
- Calculate fees owed by or due to Wealth Management clients accurately and ensure timely processing.

6. *Process Improvement:*
- Participate in projects and initiatives aimed at improving efficiency within the team and related processes.
- Address issues and suggest process changes.

7. *Audit and Risk Management:*
- Handle responsibilities related to audit, monitoring and testing, SOX, QAR, and risk and control reviews.
- Promptly report any irregularities or potential breaches in controls to the team leader and line manager.

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