Program Manager, Seller Solutions

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

Job Description**
Team Summary**

The Seller Solutions & Acceptance team is part of the Seller Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy seller-side solutions and acceptance growth initiatives to catalyse seller acceptance growth across Asia Pacific.
**What a Program Manager, Seller Solutions does at Visa**:
This individual will be an integral part of a team of seller-side domain experts who have the primary objective to deploy seller and acquirer infrastructure solutions (such as Rapid Seller Onboarding (RSO), Tap2Phone and Verifi) as well as execute acceptance growth initiatives (e.g. SMB Acceptance Fast Track program). This team is also the regional co-ordination point and single interface into the global seller product teams who own the product development roadmap and client facing sell-in assets.

This individual will work closely with geographic MS&A leads and their clients (large sellers, acquirers and non
- FI’s) to build client business development strategies, lead pre-sales engagements and pipeline management, and project manage client implementation & integration of these solutions and initiatives.

This individual must be able to independently manage working-level relationships whilst being comfortable to present to executives, both for internal stakeholders and external clients.
**Why this is important to Visa**

The end-to-end delivery of acceptance growth initiatives is key to exponentially increasing Visa’s value to, and relevance across, the entire seller spectrum - from a new-to-Visa small seller in Philippines to a large enterprise in Japan. A broad acceptance footprint is necessary to drive consumer preferences and continue to keep the core value proposition viable over the long term.
**Projects you will be a part of**:
Verifi will be your primary focus solution. Verifi is a specialized pre-disputes company that Visa acquired in September 2019. Verifi simplifies the management of the dispute lifecycle by a) preventing disputes through additional information on purchase transactions, b) resolving early-stage disputes by providing merchants with a rules-based platform to respond directly and c) automating processes and removing repetitive tasks required in fraud related disputes.

Verifi sales and program management activities include:

- Working with the regional and global solution owners to create a compelling value proposition; Support VAS revenues by broadening the Verifi solution acceptance to AP sellers and resellers and thereby increasing the relevance to the issuers
- Create, drive and report sales pipeline on monthly basis, as well as GTM & communications plans
- Planning and coordinating client integration and go-live activities with in-market MS&A, third party vendors as well as Verifi implementation teams
- Escalation point-of-contact for any operational and support issues that may arise
- Creating and maintaining program documentation such as sell-in decks, marketing materials on the Compass site
- Conducting internal and external solution training

In addition to Verifi, you may have the opportunity to participate in scrum teams and contribute to other seller solution initiatives.

**Qualifications**:
What you will need:

- Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality
- Ability to independently manage multiple priorities and make things happen in a fast-paced, dynamic environment with a strong bias for action
- Strong project and/or program management experience
- Strong analytical capabilities and ability to utilize systems to extract, capture and interpret data
- Excellent verbal and written skills. Demonstrated ability to effectively communicate complex technical and business issues and solutions to a variety of stakeholders
- Advanced degree is strongly preferred

What will also help:

- Experienced business manager who can lead and influence teams cross-functionally to success
- Experience in the execution of acquirer/seller solutions with proven expertise in completion of large com