Senior Manager/manager
6 days ago
**What the role is**
- We are looking for individuals interested in driving change and engagement to facilitate adoption of new initiatives, processes, systems and digital tools and services within the organisation.
**What you will be working on**
- Develop overall change management and engagement strategy and policies to increase adoption of new initiatives, processes, systems and digital tools and services (e.g. Microsoft Teams) within the organisation - Conceptualise, organise and manage engagements (e.g. service journey workshop, focus group discussions, trainings and roadshows) and communications to raise users’ awareness and buy-ins - Analyse survey and feedback data from engagement sessions to understand users’ needs and come up with recommendations to address the gaps - Measure progress and effectiveness of the change management activities - Partner with divisions on the development, incubation and implementation of new initiatives, processes, systems and digital tools (e.g. automation tools) and services to improve organisational efficiency - Track and monitor projects within the organisation and ensure milestones and key deliverables are met - Perform secretariat role for meetings
**What we are looking for
-
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