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Fieldwork Surveyor @ Changi Airport

2 weeks ago

Singapore Insights Table Pte Ltd Full time

Location: Changi Airport (Mostly air-conditioned)
3months + 1-year contract with the option to renew
**$12 /hour**, approximately 8-hour shift between 0700 - 1500 or 1500 - 2300

**Job Scope**
- Observe and record passenger service data into iPad
- Approach respondents to obtain feedback on service (Up to 5 Questions)
- Able to handle respondents’ queries and feedback, customer service oriented
- Adhere to work schedules and submit feedback and updates to the supervisor timely

**Job requirements and expectations**
- Education level: GCE "N'' Level and above preferably
- Proficient in the use of iPad
- Past experience in customer service would be beneficial
- Good communication and interpersonal skills
- Physically fit and comfortable with walking and standing throughout work hours (with short breaks in between)
- Able to commit at least 20 to 22 days a month

**About us**

Welcome to the Insights Table. We are a newly established market research boutique agency that see ourselves being able to do better for the industry. On our table, we are proud of our drive, conviction, and authenticity to deliver best-in-class insights and value to our clients. We strive to create a work environment that excites and motivates our people on the table. An environment where individuals can be excited about starting their day, with a purpose, every day.

This is a table where insights are uncovered, curiosity leads to answers, important agenda are discussed, and informed decisions are made. Above all, everyone on the table enjoys coming together.

**Job Type**: Contract
Contract length: 3 months

**Salary**: $12.00 - $14.50 per hour

Expected hours: 40 - 48 per week

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- market research: 1 year (preferred)
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person