Analyst. Business Management Support, Operations Coo
2 weeks ago
**Business Function**: Ops COO - Nostro Recon Unit is the nostro reconciliation hub for DBS group. The unit has two main functions: - Nostro accounts reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS.Responsibilities: Daily Operations Duties* Manage and maintain reconciliation system, including but not limited to static data updates, statement data upload and upstream data feeds monitoring.* Ensure timely receipt and validation of message feeds, addressing exceptions and resolving issues promptly.* Oversee the timely generation of scheduled MIS reports.* Analyse, develop, test, and implement automated reconciliation rules to drive reconciliation productivity.* Proactively identify, escalate, and resolve exceptions, errors, and abnormal issues during daily processing.* Provide prompt response to inquiries from internal and external stakeholders especially on account on boarding and MIS related matters.* Develop a strong understanding of recon data workflows and office systems, proposing improvements to reduce operational risks and enhance productivity.* Prepare and deliver weekly/monthly nostro breaks escalation reports to senior management.* Conduct monthly validation on account interests, service charges, and general ledger (GL) attestation activities.Project Management Duties* Participate in projects involving upstream system changes/new business initiatives, analyse reconciliation requirements, support various testing cycles and testing outcome analysis.* Collaborate with project teams to address issues identified during testing and liaise with stakeholders when necessary.Key Accountabilities* Process re-engineering achieving standardization and improvement in controls.* Enhancement of auto matching rules to achieve productivity. 3. Ability to work well with stakeholders across different business and countries.
- Oversee daily production activities and assigned project work independently.Requirements:
- Bachelor's Degree in Engineering / Business / Finance, or equivalent* Minimum 2 years of working experience in Banking Operations or Technology. Experience in managing SmartStream TLM system or other reconciliation systems will be highly beneficial* Ability to collect and analyse information and make recommendations* Must be of sufficient maturity and experience to be able to independently engage Tech Support & Business Unit on BAU matters as well as to escalate and articulate issues and proposed resolutions.* Good command of software skills, MS Office etc. Knowledge of SQL, Python will be beneficial
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