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Software Engineer

3 weeks ago

Singapore ATT DIGIVERSE PTE. LTD. Full time

Ensure customer satisfaction in maintenance and support.
- Troubleshoot, analyse and resolve tickets escalated by on-site.
- Commit, to a resolution date, formalize action plan and implement workaround for a fault rectification.
- Perform root cause analysis of technical issues.
- Communicate and interface with vendors and customers.
- Generate reports and write documentation, e.g. maintenance guide, operation manual, test procedures and test reports.
- Attend L2 support in the Software espect.

**Requirements**:

- **3 to 5 years’ experience **of programming languages such as **Java, Node.JS (Java Script) or C#**:

- **Development of new software requirement**:

- Basic experience in Linux OS (experience of Unix OS is a plus)
- Basic knowledge or experience in Docker cluster
- Basic knowledge or experience in DevOps and CI/CD
- Basic knowledge or experience in cloud enviroment
- Good communication skills with team members, customers and users.
- Able to assist Basic OS (Unix) support.
- Ability in system trouble shooting and problem resolving.