Assistant Communications Manager

2 weeks ago

Singapore Institute of Singapore Chartered Accountants Full time

**Responsibilities**:
**Content Creation and Management**
- Provide communications counsel, create compelling content and develop media publicity for the organization. Collaborate with various departments to turn insights into powerful, relevant, and inspiring stories
- Support the creation and timely delivery of our weekly e-newsletter to our members, including coordination with content owners, IT & newsfeed agencies.
- Update relevant sections of the ISCA website and app
- Support the production of our Annual Report, including content creation, coordination with internal and external stakeholders, liaising with agencies, and project management

**Social Media**
- Channel Management: Develop strategies and execute content for the company’s social media platforms, including but not limited to LinkedIn, Instagram, Facebook, Tik Tok, and YouTube
- Campaigns: Develop and execute social media campaigns that are in line with the company’s marketing goals and objectives
- Performance Optimisation: Consistently analyse, report, and propose data-driven solutions to increase Social Media performance
- Traffic Management: Maintain ISCA’s social media calendar
- Innovation: Explore and manage new channels to increase reach and target our audiences more effectively.
- Content Creation & Curation: Create and curate social media content to ensure that they resonate with the target audience, are channel appropriate, drive engagement, and increase traffic
- Stakeholder Management: Collaborate closely with internal stakeholders, including the management team, other departments, and external partners, to ensure the integrity of our channel content
- Monitor industry trends and stay up-to-date with social media best practices and emerging platforms
- Be the brand voice on all social media platforms
- Set up SOPs and conduct workshops on social media best practices

**Others**
- Guardian of ISCA’s Communication Policies and SOPs
- Maintain the team’s Power BI dashboard
- Assist with the team’s budget and invoice management
- Support the management of ISCA’s eDM calendar through content curation, traffic management, and coordination with other departments.
- Generate media monitoring and social listening reports

**Job Requirement**:

- Degree/diploma in mass communications or new media.
- 5 years of relevant experience
- Proven track record of developing and executing successful content marketing campaigns
- Excellent written and verbal communication skills, with the ability to craft engaging content that resonates with the target audience
- Strong analytical skills, with the ability to make data-driven decisions
- Knowledge of social media platforms, including Facebook, Instagram, LinkedIn, Tik Tok and other relevant platforms, and their best practices
- Experience in managing social media advertising campaigns, including budgeting, targeting, and optimization
- Familiarity with tools such as Meltwater, Salesforce, Hootsuite, Meta Business Suite, LinkedIn Campaign Manager
- Creative, resourceful and meticulous individual who can meet work objectives independently
- Able to work independently with strong organisational skills to manage multiple projects and priorities
- Agile and able to thrive in a fast-paced environment

As part of our commitment to create and maintain a safe working environment for our employees and others, all newly hired employees are strongly encouraged to be vaccinated against COVID-19.

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