Sales Manager

2 weeks ago

Singapore Hotel Indigo Full time

At Hotel Indigo we deliver inspired service. In all we do, we are vibrant, curious and original.

**Be vibrant** by carrying ourselves in a way that says to our guests we are energetic, motivated, confident.

**Be curious** by being aware of our hotel and neighborhood and going out of our way to help guests learn and discover what's going on.

**Be original** by building connections with our guests and being imaginative to create memorable experiences.

Join us as a** Business Development Manager **in **Hotel Indigo Singapore Katong.** You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who can:
Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved.

**Financial returns**:

- Assist in producing the Annual Revenue Plan
- Analyse current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate
- Procure new and repeat business for the hotel by monitoring contact with travel agencies and corporate clients, within local and international companies. Maintains contact with planners, corporate accounts, and incentive buyers, through personal sales calls, telephone contacts and written communications
- Assist in the preparation of the annual budget
- Monitor, analyse and report variations from the budget
- Make group pricing decisions upon consultation with Revenue team & Director/Assistant Director of Sales
- Secure new corporate account to the company

**People**:

- Work with Assistant Director of Sales to ensure the departmental performance of staff is productive.
- Maintain a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
- Ensure training needs analysis of sales staff is carried out and training programmes are designed and implemented to meet needs
- Coach junior colleagues by providing constructive feedback to enhance performance
- Regularly communicate with staff and maintain good relations

**Guest Experience**:

- Oversee the selling and servicing of group business
- Meet with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction
- Establish and continuously updates mailing lists

**Responsible Business**:

- Manage key accounts
- Monitor competitor activities
- Plan and execute sales trips to major market areas
- Produce monthly Sales reports and forecasts

**Qualifications and requirements**:

- Diploma or equivalent in Business Administration, Hotel Management or related field
- At least 4 years of related experience
- Possess good market knowledge
- Proven sales track record
- Strong interpersonal skills
- Team player and excellent written and spoken communication skills
- Positive attitude and self-motivated
- Ability to thrive in a fast and dynamic environment
- Flexible to respond to a range of different work situations
- Proficient in Microsoft Office

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
- Duty Meal
- Birthday Off
- Medical Benefits
- Dental Benefits
- Insurance Coveraege
- 25-50% F&B Discount at restaurants within IHG Hotels
- Special Employee Rate at all IHG Hotels Worldwide
- Room to Grow Opportunities

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