IT Development Support Engineer

**About Toku** At Toku, we create enterprise cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines...

Diagnose and resolve technical issues related to call routing, IVR flows, integrations (CRM, ticketing systems), APIs, and platform configurations. - Collaborate with cross-functional teams, such as Product Development, Engineering, and Sales, to ensure effective issue resolution and timely customer feedback. - Identify recurring issues and propose solutions...

Technical Support / Machinery Asset Management Exp - No Exp Welcome - Rotating Shift Job Scope: - Support the management in resource planning, tracking of revenues and expenditures - Manage all admin works for the Asset Management System - Coordinate with various teams to manage all Assets’ information (e.g. Asset Register, SOP, Reports, etc.) - Assist...

Polyolefin / Polymer / Plastics Resin - Technical Support - Able to travel Job Scope: - Support end users’ technical questions on how to use / test polyolefin resins - Correspond and coordinate with suppliers, customers or overseas sales offices for potential customers of expanding sales of Polyolefin and other polymers - Conduct client visitation -...

$5K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Data analysis and creation of reports - Running regular checks on network and data security - Providing technical support across the company - Other ad-hoc duties as assigned **Requirements**: - Degree/ Diploma in Computing or Information...

$5K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: CBD **Responsibilities** - Data analysis and creation of reports - Running regular checks on network and data security - Providing technical support across the company - Other ad-hoc duties as assigned **Requirements**: - Degree/ Diploma in Computing or Information...

**業務内容** - Duties and responsibilities: - User ID Control Management (Manage and Administer User ID and privileges access control for registration/modification/deletion/reallocation and check. - Perform as security officer for systems used by the bank. - Maintain the efficiency and integrity of data on systems by conducting monthly System Review and...

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation in APAC markets and enhance their CX with mission-critical cloud communication solutions. Toku combines local strategic...

**業務内容** - Duties and responsibilities: - Japanese knowledge is essential as large customers are Japanese. - Identify and tackle the issues and customers’ needs within the time limit to achieve high satisfaction. - Establish sustainable relationships and trust with customers through good communication. Handle customer complaints, provide...

**We Are** YouTrip is a Southeast Asian neobank dedicated to creating the next generation of digital financial services for consumers and businesses. In 2018, it launched the region’s first and leading multi-currency payment app. With its consumer and corporate products, YouTrip and YouBiz, the company empowers users with the most affordable and...