Accounts Receivable Team Lead

2 weeks ago


Singapore MHC HEALTHCARE PTE LTD Full time

**Responsibilities**
- Performing collection tasks for payment and/or debt including but not limited to the following :Calling patients, corporate customer, insurer, Third Party Administrator and Government agencies.
Follow-up for payment, settlement, approved instalment; including issuance of reminders for approved installment arrangement.
Updating all calls, contacts, discussions and other relevant information related to the collection actions in departmental database and other relevant reports.
Maintain all actions accordance to departmental requirement, relevant guidelines and KPI set by Management.
- Performing recovery tasks including but not limited issuance of reminders and notices against patients, corporate customer, insurer, Third Party Administrator including the following:Identifying bills and patients for reminder/notice issuance.
Preparing and printing reminders, bills and relevant supporting documents.
Postage duties including purchase of stamps and AR Registered cards.
Preparing listing and instruction to legal firm or appointed debt collector firm.
Attending to other requests of information and supporting documents as required by the legal firms.
Attending liquidation/winding up/bankruptcy meeting conducted by external legal.
- Extraction, monitoring and updating of reports including but not limited to portfolio base (daily basis), performance & achievement (monthly basis), actions registry & tracking and other reports as and when deem necessary for department’s operations and submission.
- Liaising with other relevant internal (including front-office, clinics and other departments) and external parties as required in performing job duties and responsibilities.

**Requirements**:

- Degree or Diploma with minimum 2 years related working experience
- Excellent organisational skills
- Excellent communication skills
- Strong Excel knowledge
- Desire to work for a fast-paced environment and take on increasing levels of responsibility



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