Senior Manager

7 days ago


Changi Airport, Singapore CAA Civil Aviation Authority of Singapore Full time

Senior Manager / Manager (HR Technology)

[What the role is]

The Civil Aviation Authority of Singapore (CAAS) is committed to growing Singapore as a global aviation hub and advancing a vibrant aviation ecosystem. As we navigate through digital transformation, CAAS is investing in innovative solutions to enhance our operations and service delivery. Within our Human Resource Division, we are embracing technology and data analytics to transform our HR practices, streamline processes, and create better employee experiences.

We are seeking a tech-savvy HR professional to drive digital transformation initiatives within CAAS' HR Division. In this role, you will leverage technology to enhance HR service delivery, optimise processes, and support the division in maximising our HR systems' capabilities.

[What you will be working on]

In this role, your key responsibilities are:
a. Lead the review and digitalisation of HR processes, identifying opportunities for automation and process improvement

b. Serve as the technical lead for Workday, providing system support and driving adoption of enhanced functionalities across HR operations

c. Partner with HR colleagues to understand operational pain points and recommend digital solutions to streamline workflows

d. Develop and maintain HR digital dashboards and reports to enable data-driven decision making

e. Collaborate with CAAS’ Transformation Office on HR digital tools enhancement projects and ensure alignment with organisation-wide digital initiatives

f. Build capability among HR colleagues through training and guidance on HR systems and digital tools

g. Propose and drive new HR technology strategies and solutions to address our employee’s pain points/concerns to improve HR’s overall service delivery level and enhance the overall workplace experience for our employees

[What we are looking for]

a. Training in Information Technology, Computer Science, Business Analytics or related disciplines, with at least 8 - 10 years of relevant working experience

b. Experience in HR systems implementation and process improvement projects

c. Strong knowledge of Workday platform

d. Ability to translate HR operational needs into technical requirements and solutions

e. Experience in process mapping and reengineering

f. Strong analytical and problem-solving skills

g. Good stakeholder management and communication skills

h. Familiarity with Singapore public sector HR practices and WOG initiatives is a plus

Note:


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