Security Systems Manager

4 days ago

Singapore PRO-TEC SECURITY PTE. LTD. Full time

**Position Overview**:
The Security System Manager provides on-site & off-site remote support to Projects on Physical Security Systems designs / setups / Testing & Commissioning (Access Controls, Biometric systems, CCTV systems, etc), for the Client’s offices in Asia-Pacific sites (except India).

This includes supporting regional on-going synergies in Security Vendor Management, Preventive Maintenance Co-ordination, execution of regional initiatives relating to Security Systems, and formulating / enhancing Security System Policies.

This position is an APAC role.

**Essential Duties and Responsibilities:
1. Security Systems Support, Regional Project
- To attend, plan, conduct & execute the Security Systems design & go-live for new offices / sites, A&A sites, ad-hoc retro fits.
- To identify, analyse and troubleshoot with Security Integrators / Installers on Access Control Systems, CCTV Systems and other Security Systems, if any, during Testing & Commissioning.
- Provide Weekly Project Progress Report (Security System Installation) on each Project Site, to be briefed to the APAC Director of Security Systems & Projects.
- Liaise with Client’s Internal Stake Holders to gather required information from Technology Teams and Facilities Teams in each site to facilitate Prior to Security System Go-Live.

2. Preventive Maintenance Support / Regional Vendor Management
- To plan, execute Periodic Preventive Maintenance (PPM) of Security Systems as per the standard checklist.
- To liaise with Client Stake Holders and Security Integrators on the co-ordinations and administrative requirements to execute the PPMs on target.
- To coordinate with Security Control Room team on system status after the PPM activity and ensure proper remote monitoring functionality.
- To cross check Security Integrator’s detailed report on PPM and follow up on any defects / snag lists.
- Review & negotiate the existing Maintenance Contracts with incumbent APAC Security Integrators or Future Security Integrators.
- Analyze & Prepare Annual Budgetary for year-on-year Maintenance Contracts and Ad-Hoc support costings from Security Integrators.

3. Other Roles & Responsibilities
- To respond timely and professionally to Emergency Call Outs in Local Office where you are based, during office hours and off office hours.
- To involve & provide advisory to internal Dept silos and team members to establish best practices/ decisions.
- To be able to act independently with a balanced decision-making.
- To provide professional advisory on matters that regional peers are encountering with.
- To regularly check and maintain the on-site inventory on essential materials for all offices and report any shortages.
- Provide options on any services that may enhance the Clients Security Operational capability.
- To report to APAC Vice President of Security Technology and to APAC Director of Security Systems & Projects, to ensure satisfaction of work.

**Qualifications/ Competencies/ Position Requirements**
- Knowledge, Skills, and Abilities _
- At least 3 to 5 years of experience in Physical Security System Project Management, from Design to CADs to Implementation with Security Integrators and finally Testing & Commissioning. Including Administrative works as part of the overall Project Deliverables.
- Must Have Excellent Technical Knowledge on how Access Controls, CCTV, Biometric system works, including Field Knowledge on Maintenance of hardware. This will be tested on ground.
- Competent in Budgeting / Forecasting for Maintenance Contracts & Negotiations.
- Competent with Vendor Management & Inter-Personal Relationship Skills among Peers.
- Hands on experience in CCURE 9000 Software and Verint / Axis Systems is a Bonus.
- Excellent presentation, oral and written communication skills.
- Excellent problem-solving skills, technical trouble shooting and analytical thinking.
- Motivated self-starter and ability to multitask.
- Willingness to Travel on tight notices.

**Educational Qualification**
- Diploma or Above or Equivalent Certifications to Current Trade Skills.

**Working Hours**
- Normal hours of work will range from 09:00 AM to 6:00 PM Monday to Fridays.
- Expect to work during weekends / nights due to green hours project execution / Testing & Commissioning.

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