
Security System Supervisor
1 day ago
**Summary of the Role**
The main responsibility is to ensure the efficient and upkeeping operation of the APAC security information systems, including Access Control (Lenel), CCTV (Genetec), _Two ways radio communication system (Motorola), 6Video wall system (VEGA), Video Tele-Conference (VTC), Wireless Presentation system (Solstice), Audio/Video transmission system (Extron), Audio microphone and speaker amplifier system (Bose), Lighting Control System (Lite-puter), Satellite phone (Inmarsat), UPS system (Alpha) and IP telephony (Cisco).**Roles and Responsibilities**:
Relationship Management
- Work closely with the Contract Security Manager to help project manage client requirements.
- Liaise with and meet with the client and key contracts on a regular basis to review performance and ensure that quality standards are maintained in accordance with Service Level Agreements & KPI’s.
Security Management
- Maintain and enhance the standard of the Security Team in accordance with Service Level Agreements.
- Ensure systems procedures are managed, audited & scrutinized and innovations are introduced.
- Maintains reports regarding system downtime, plans for preventative maintenance, and disaster recovery.
- Monitors the performance of servers and ensures that they are running smoothly; this includes checking system logs, monitoring resource usage, and addressing any issues that arise.
Operations Management
- Ensure, in cooperation with the approved contracted companies, that sufficient spares are on hand throughout the region, to allow for continued operation of systems should an equipment failure occur.
- Act as a key contact for all escalated systems Security related matters across the contract.
- Report and liaise on a daily basis with direct reports to ensure effective communication of all systems matters to ensure the delivery of a high standard professional security service.
- Ensure all staff are trained to carry out their systems duties in accordance with procedures and policies.
Health & Safety
- Ensure work is carried out in accordance with site / department procedures and training provided.
- Comply with the Health and Safety Policy, procedures and protocols at all times. Report any health and safety concerns to your line manager.
**Basic Qualifications**:
- Engineer level certification for security systems
- PLRD License (Senior Security Supervisor/Chief Security Officer)
- Bachelor’s degree in computer-related field is preferred
- Occupational First Aider certified
- Certification for Lenel, Genetec etc
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