Customer Service and Office Support Assistant

4 days ago


Singapore E2M SEARCH PTE. LTD. Full time

Stable MNC
- Newly created role
- Nice working environment

Due to company's expansion, our client is looking for a **permanent Part-time**Customer Service and Office Support Assistant. **Tues, Wed and Thur - 8.30am to 5.30pm**

**You will be responsible in**:

- Overseeing daily office operations and providing administrative and customer service support to the APAC Customer Service team.
- Maintain and update customer records in SAP in coordination with the commercial team and clients, ensuring data accuracy.
- Perform master data creation and management in SAP in line with internal standards.
- Support the end-to-end order fulfilment process, including order entry, confirmation, and communication with internal teams and external customers.
- Coordinate with Operations for accurate preparation of shipping documents and ensure regulatory compliance.
- Provide general administrative assistance to the Customer Service team.Maintain organized filing systems and records for the Customer Service Department.

**To be successful**, you should have a Diploma/ Degree with at least 2 years of relevant office administrative or customer service experience. Will be a PLUS if you come with medical device / pharmaceutical industry background.

**You should come with**:

- Strong communication, interpersonal skills
- Proficiency in SAP and Microsoft Office
- Excellent customer service skill
- A self-starter with the ability to multi-task, prioritize work and pay close attention to details
- Open minded, flexible, and ready for challenges



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