Customer Success Representative

2 weeks ago


Singapore Plato Medical Full time

Do you love teaching and learning systems in detail? Do you love gadgets and desire to share your appreciation of technology with other people?

Plato is a Southeast Asian clinic's operating system, helping clinics automate the work of one team member at their practice. Plato supports more than 2300 healthcare providers in automating the work of one person at each of their practices. Plato is Singapore's most popular web-based software and is growing fast in Malaysia, Hong Kong, and Brunei.

A Customer Success Representative at Plato has two broad tasks: first, Customer Success representatives manage inbound customer support queries - this is essentially standard customer support.

Second, at Plato, inbound onboarding goes through the Customer Success team. We're therefore looking for tech-savvy, responsible, and hungry inbound Customer Success Representatives.

Work Remotely
- Temporarily due to COVID-19

**Salary**: $3,900.00 - $4,300.00 per month

**Benefits**:

- Parental leave
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

COVID-19 considerations:
We're doing work from home during COVID-19, and are exploring partial work from home post-COVID.



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