Customer Success Representative

1 week ago

Singapore beBeeCustomerSuccess Full time $90,000 - $120,000
About the Role

We are seeking a skilled Customer Success Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through successful account management.

Your primary focus will be on building strong relationships with our clients, understanding their needs, and providing tailored solutions to meet their objectives. You will lead platform implementations, provide training and support as needed, and contribute to the long-term development of our customer success processes.

Key Responsibilities
  • Develop and execute customized plans to meet client needs and goals.
  • Lead implementation and integration of our video analytics solutions into client workflows and systems.
  • Travel to client sites for implementations as needed.
  • Conduct daily checks and maintenance on deployments, troubleshoot issues, and escalate matters to the CTO if required.
  • Formulate training sessions and workshops to educate clients on utilization of our products and technologies.
  • Collaborate with cross-functional teams to ensure seamless delivery of services.
  • Stay informed about latest industry trends and video analytics developments to enhance our customer success strategies.
Requirements
  • Demonstrated success in a customer success or technical account management role.
  • Prior experience in software development and/or technical support.
  • Excellent communication skills, a customer-first mentality, and a high dose of empathy.
  • Experience with project management software (such as Jira, Confluence), and customer success metrics.
  • Prior knowledge of computer vision, video analytics, or IP camera technologies/platforms is a great plus.
  • A self-starter and someone with a growth mindset.
Benefits

This is an opportunity to create lasting impact and explore the intersection of AI and safety. We value strong standards, high transparency, and low egos. If you're looking for an environment where you can really make an impact, this is it.

About Us

We are a start-up that's still in its early stages. Our platforms are currently deployed all over the world, covering more than 300 million square meters. We enable organizations to proactively identify risks, optimize processes, and ultimately save lives by combining computer vision and predictive analytics.

  • Customer Success Representative

    1 week ago

    Singapore Plato Medical Full time

    Do you love teaching and learning systems in detail? Do you love gadgets and desire to share your appreciation of technology with other people? Plato is a Southeast Asian clinic's operating system, helping clinics automate the work of one team member at their practice. Plato supports more than 2300 healthcare providers in automating the work of one person...

  • Customer Success Representative

    3 days ago

    Singapore FYYA Full time

    **Drive Growth. Improve Lives. Deliver Excellence.** Are you passionate about helping customers succeed and building long-lasting relationships? We’re seeking a **Customer Success Representative** to guide clients through their journey, ensuring they feel supported, empowered, and confident every step of the way. **What You’ll Do** - Act as the...

  • Customer Success Representative

    2 weeks ago

    Singapore beBeeCustomerSuccess Full time $90,000 - $120,000

    Customer Success RepresentativeJob Summary:We are seeking a highly skilled Customer Success Representative to join our team. This is an exciting opportunity for a results-driven professional to drive customer satisfaction and retention.Key Responsibilities:Onboard new clients through training and initial deployment activities, ensuring seamless integration...

  • Customer Success Representative

    6 days ago

    Singapore Scaled Agile Inc Full time

    Company Description Through learning and certification, a global partner network, and a growing Customer of over 1,000,000 trained professionals, Scaled Agile helps enterprises build better systems, increase employee engagement, and improve business outcomes. Based in Boulder, Colorado, Scaled Agile is a member of the Pledge 1% corporate philanthropy...

  • Client Success Representative

    2 weeks ago

    Singapore beBeeClientSuccess Full time

    Join a dynamic team as a Client Success Representative and drive customer satisfaction to new heights. Job Description: We are seeking a highly motivated and results-driven Client Success Representative to join our growing team. In this role, you will be responsible for building strong relationships with clients to ensure their success and loyalty. You...

  • Customer Success Representative

    3 days ago

    Singapore SNAPHUNT PTE. LTD. Full time

    **The Role** **Job description** I am looking to kickstart a new customer success and growth unit at Nubela. Customer success and growth refer to two things. - Providing excellent support to existing customers. - Reaching out to prospective customers. **Responsibilities**: - Getting new customers and providing customer support requires good product...

  • Customer Success Representative

    4 weeks ago

    Singapore FOCAL SEARCH PTE. LTD. Full time

    Roles & Responsibilities5.5 days a week  Mon-Fri 9am-6pm  Half day on Saturday/Sunday (WFH) Benefits:Medical and Dental benefits  Employee discount  14 days of Annual Leave Supplemental Pay:  Commission pay  Performance bonusResponsibilities:MAIN ROLE: BOOK PATIENTS INTO THE CLINIC. Respond and follow-up to consumer...

  • Customer Success Representative

    2 weeks ago

    Singapore EBOS SG PTE. LTD. Full time

    At EBOS/INTELLINZ, we recruit Customer Success Partner, you will play a key role to onboard new clients for the company. For more details, please visit our company website and Facebook for details on our products and services. Tasks you will work on with your client might include: - Lead Generation - Must have good LinkedIn Sales Navigator experience /...

  • Customer Success Representative

    1 day ago

    Singapore Eber Pte Ltd Full time

    Eber is a new generation of cloud based software solution, commonly known as SaaS today. We help brands to retain more customer with our Loyalty Marketing Platform. We service popular brands in Singapore such as Kinokuniya, Gardens by the Bay and Ninja Van, plus a lot more around the world. We are into our 6th year as a startup company with offices in...

  • Customer Success Specialist

    7 days ago

    Singapore TP Full time

    Customer Success Specialist - Gujarati- Penang (Need to relocate)You are invited to join our team in Penang, Malaysia as a Gujarati-Speaking Customer Service Representative. As part of our global organization, you will have the opportunity to develop a rewarding career in customer service.As a Customer Service Representative, you will be responsible for...