Admin Assistant

2 weeks ago

Geylang, Singapore Kodecoon Academy Full time

At Kodecoon, we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.

Responsibilities & Duties
- Be a key player in the customer acquisition team to onboard new parents to Kodecoon’s community
- Make sure weekly invoices are sent accurately and timely to our customers via WaveApp. Ensure that payments are also promptly received and recorded with receipts sent
- Be the administrative point of contact for parents to check if they are continuing with our regular programs, and find out the reason if they are not so as to escalate to the Customer Success team
- Prepare class certificates for students who have completed the modules (regular programs and/or holiday camps)
- Maintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with them
- Ensure that all customer information is properly documented and updated in our CRM system
- Responsible for handling general administrative duties, e.g. data entry, sorting out data and research

Skills & Qualifications
- Strong communication and problem solving skills
- Fluent in spoken and written English. Fluency in Mother Tongue is a plus
- Drive, fast learner, proactive and ability to work in a fast-paced environment
- Organised, detail-oriented and ability to manage different projects at once
- Get things done attitude, self-driven
- You are very meticulous and independent, able to set own priorities with time management to complete projects timely

**Job Types**: Full-time, Permanent

Pay: $12.00 per hour

Expected hours: 24 per week

Schedule:

- Day shift

Work Location: In person

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