Customer Centricity Project Manager

4 days ago

Singapore Hays Full time

Your new company

You will be working with a fast paced, world renowned technology company, where you are responsible for enabling the team to deliver excellent experiences to develop deep partnerships with our Customers and help them to grow their business.

Your new role
- Develop and activate a Customer plan & JBP quality review and improvement process, including creating and rolling sales enablement resources.
- Support the APAC Customer Centricity team in analysing customer satisfaction data to draw insightful, meaningful conclusions and recommendations
- Assist in running of customer & seller experience workshops/listening sessions to better understand what customers value and to drive action around customer feedback.
- Support in the building out of APAC Customer champion network, including performing an extensive array of task to enable smooth running of ongoing engagement activities (best practice gathering and sharing, agenda planning, notes and action register management).
- Communications support, e.g. presentation preparation, written communications, content for website, post event reporting.

What you'll need to succeed
- BA/BS degree or equivalent practical experience.
- 3- 5 years of experience with strong organisational and project management skills.
- Ability to work in a fast-paced, evolving team environment.
- Excellent problem-solving and analytical skills, with a demonstrated ability to handle complex work.
- Ability to effectively communicate and collaborate with a diverse range of people and job functions.

What you'll get in return

Excellent opportunity to work in one of the world's largest tech company, you will work in an environment that looks into growth and work-life balance, surrounded by world class facilities.

What you need to do now

EA License Number: 07C3924 | Company Registration No: 200609504D #1226944

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