Customer Engineer, Google Cloud
1 week ago
**Minimum qualifications**:
- Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
- 4 years of experience working in IT strategy.
- Experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
- Ability to communicate in Mandarin fluently to engage and support Mandarin-speaking customers to navigate industry standards.
**Preferred qualifications**:
- Master's degree in Computer Science or a related technical field.
- Experience architecting and developing software or infrastructure for scalable and secure distributed systems.
- Experience with containers and associated technologies including Docker, Kubernetes, Istio, Serverless, and Microservices.
**About the job**:
As a Customer Engineer, you will work with the Sales team to introduce Google Cloud to customers. You will help prospective and existing customers and partners understand Google Cloud, develop creative cloud solutions and architectures to solve the business issues, and problem-solve any potential technical roadblocks.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities**:
- Guide customers and peers to solve difficult problems with innovative solutions, leveraging an excellent set of technical competences.
- Manage the technical relationship with Google customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
- Work with the team to identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers.
- Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to implement a complete solution using best practices on Google Cloud.
- Travel to customer sites, conferences, and other related events as needed.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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