Hotel Concierge

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. Primary Responsibilities Executes Concierge Core Tasks - Accommodates...

The Chef Concierge is the orchestrator of seamless arrival, departure, and guest engagement experiences — leading a dynamic team of Concierges, Doormen, Porters, and Chauffeurs in delivering world-class, emotionally resonant service. Rooted in tradition yet attuned to the modern traveler, the Chef Concierge ensures each guest feels deeply welcomed,...

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**Responsibilities**: Supervise and provide direction for overall, day to day operations and administration of the Concierge section Ensure that all arriving and departing guests are promptly attended efficiently Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints /...

**Scope of Position** - Oversees the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. To plan, organize, and motivate all colleagues to excel in delivering Legendary Quality Experience to all guests. **Duties &...

He/ She is responsible for assisting the Chief Concierge with managing and coordinating the special needs of all guests in the hotel. Able to suggest and provide suitable alternatives. A Concierge must have a strong and extensive knowledge of the local area and of the resources available to our guests. In addition a Concierge must always exercise sound...

Manage all Concierge, Bell Services and Doormen. Ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensure that the above-mentioned areas are working in a professional manner at all times. Be responsible for training and development of all concierge-related associates, so they are...

**Responsibilities**: - Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through - Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services - Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when...

Job Responsibilities: - Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction. - Manage room control, monitor availability and efficient release of rooms for arrival guests. - Read through guests’ arrival report and see to all guest’s requests and needs according to MOHG established services by...

**Scope of Position** - Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information. **Duties and Supporting Responsibilities** - Ensure that GSAs/GSEs/HSEs attend to guest’s...