Hotel Concierge

**Responsibilities**: Supervise and provide direction for overall, day to day operations and administration of the Concierge section Ensure that all arriving and departing guests are promptly attended efficiently Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints /...

**Responsibilities**: - Supervise and provide direction for overall, day to day operations and administration of the Concierge section - Ensure that all arriving and departing guests are promptly attended efficiently - Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints /...

He/ She is responsible for assisting the Chief Concierge with managing and coordinating the special needs of all guests in the hotel. Able to suggest and provide suitable alternatives. A Concierge must have a strong and extensive knowledge of the local area and of the resources available to our guests. In addition a Concierge must always exercise sound...

**Scope of Position** - Oversees the effective and efficient operation of Concierge which includes Porter and Transportation in accordance with the objectives, performance and quality standards established by the hotel. To plan, organize, and motivate all colleagues to excel in delivering Legendary Quality Experience to all guests. **Duties &...

**Responsibilities**: - Provide courteous and professional service to both guests and customers of the Hotel. - Assist with car / hotel doors and guest luggage. - Accepts luggage and parcels for safekeeping and ensure that at all times it is recorded properly. - Ensure timely delivery of all guest luggage - Maintain appropriate standards of conduct, dress,...

**Responsibilities**: - Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through - Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services - Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty Manager when...

Roles & ResponsibilitiesHe/ She is responsible for assisting the Assistant Chief Concierge with managing and coordinating the special needs of all guests in the hotel. Able to suggest and provide suitable alternatives. Assistant Chief Concierge must have a strong and extensive knowledge of the local area and of the resources available to our guests. In...

Job Responsibilities: - Maintain operational standards to achieve efficiency, productivity and maximum guest comfort and satisfaction. - Manage room control, monitor availability and efficient release of rooms for arrival guests. - Read through guests’ arrival report and see to all guest’s requests and needs according to MOHG established services by...

Roles & ResponsibilitiesManage all Concierge, Bell Services and Doormen. Ensure that they are adhering to all hotel policies, procedures and standards while striving towards total guest satisfaction. Ensure that the above-mentioned areas are working in a professional manner at all times. Be responsible for training and development of all concierge-related...

**Scope of Position** - Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information. **Duties and Supporting Responsibilities** - Ensure that GSAs/GSEs/HSEs attend to guest’s...

Roles & ResponsibilitiesResponsibilities:Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty...

Roles & ResponsibilitiesResponsibilities:Ensure that Legendary Quality Experience, policies, mission, vision and objectives are followed through Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services Handles guests queries/complaints related to Rooms in a prompt and efficient manner, informing the Hotel Duty...

**Responsibilities**: - Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly - Provide Concierge - related trainings to Concierge/Baggage & Front Office Team - Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager - Ensure that colleagues are well - groomed and arrives for...

Lead the team of Concierge and Bell ambassadors in providing courteous and professional service to both guests and customers of the Hotel. - Maintain and control the use of the luggage room, ensuring that the luggage is taken to the guest rooms promptly or properly stored and labeled at all times. - Maintain appropriate standards of conduct, dress, hygiene,...

Ensure that Legendary Quality Experience (LQE), policies, mission, vision and objectives are followed through. - Responsible for the efficiency of Concierge Team which includes Porter and Transportation Services. - Manages guest experiences with string focus on creating and promoting curated experiences for Fans of Mandarin Oriental - Handles guests’...

**JOB SUMMARY** Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Bell Captain is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. **JOB DUTIES AND RESPONSIBILITIES** - Supervise and...

Roles & ResponsibilitiesJob Responsibilities1. Handles all duties associated with the daily Concierge Desk operations.2. Assists in coordinating transportation requirements (e.g. taxi cab, shuttle bus, limousine service) for guests/visitors.3. Administers all guests' bookings arrangements e.g. airlines, F&B, attractions, SISTIC bookings etc.4. Handles guest...

Roles & ResponsibilitiesJob Responsibilities1. Handles all duties associated with the daily Concierge Desk operations.2. Assists in coordinating transportation requirements (e.g. taxi cab, shuttle bus, limousine service) for guests/visitors.3. Administers all guests' bookings arrangements e.g. airlines, F&B, attractions, SISTIC bookings etc.4. Handles guest...

We are looking for a positive and customer-focused Hotel Operations Executive, reporting to the Hotel Manager, in the management of our 90 rooms Premium Boutique Hotel operations in Singapore. In this position, you will assist the Hotel Manager for the day-to-day operations and activities at this hotel, including our new Vietnamese Restaurant. You will be...

**Responsibilities**: - Attend to guest’s request for travel and transport arrangements, air ticketing/sightseeing tours, lost luggage inquiries and other reasonable Concierge duties and services - Do outside errands / taking of guests to destinations (eg clinic /shops etc) - Well informed on all activities within hotel - Handle mail & postal enquiries -...